Logs with missing location
How to add location information to HOS logs in Geotab Drive.
Sometimes, log entries are missing location information due to GPS signal loss, device malfunction, etc. These logs are shown in a banner at the top of the Logs tab of the HOS page. Tap the banner to see a list of logs with missing location. For information about uncertified logs or carrier-edited logs, see here.
Choose a day from the list of logs with missing location. One or more log entries will have a Where was this? button next to it.
Tap Where was this? to open an address dialog. Specify the address where that log happened, tap OK in the dialog, and then tap Save at the bottom of the log screen.