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GO10 Quick Start Guide
The GO10 is a next-generation high-performance telematics device designed for modern fleets.

Support Document

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GO10™ (BETA)

Quick start guide

Rev. A3 – 04/2026

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Warnings

document ImageRead important related safety information and limitations of use following these installation instructions. Read and follow all instructions and warnings to prevent serious injury and/or vehicle damage.

WARNING! Some installations are not straightforward and must be completed by an Authorized Installer to ensure a secure installation. An unsecure device installation can cause poor electric and/or data connection that can lead to short circuits and fires or cause malfunctions of vehicle controls that can result in serious personal injury or significant damage to your vehicle. Some examples requiring professional installation from an Authorized Installer are:

  1. The OBD port location is such that the device could protrude or interfere when entering or exiting the vehicle or located so could be inadvertently kicked or bumped during vehicle operation.
  2. The device is not fully secured and so may be able to vibrate loose or get kicked or knocked.
  3. Vehicle mounting modifications are required to secure the device (for example, removing of panels), the OBD connector has been deformed or damaged, or there is any physical damage visible to the electrical wiring.
  4. The device does not beep six times and power on when first installed.
  5. The installer questions their ability to complete a secure installation according to these instructions.

WARNING! Do not attempt to install, reconfigure, or remove any product from a vehicle while the vehicle is in motion or otherwise in operation. All installation must be done only in stationary vehicles which are securely parked.

Important Safety Information and Limitations of Use

For the latest version of the Limitations of Use, please visit: gtb.link/k6Fp0w.

WARNING! If, at any point after an in-vehicle device is installed, a warning lights up on the vehicle dash or the vehicle stalls or has a marked drop in performance, then shut off the engine, remove the device, and contact your Reseller. Continuing to operate a vehicle with these symptoms can cause loss of vehicle control, and serious injury.

WARNING! Your in-vehicle devices must be kept clear of debris, water and other environmental contaminants. Failure to do so may result in units malfunctioning or short-circuiting, which can lead to a fire hazard and cause loss or serious injury.

WARNING! Do not attempt to remove the devices from the vehicle in which they are originally installed for installation in another vehicle. Not all vehicles share compatibility, and doing so may result in unexpected interactions with your vehicle, including sudden loss of power or shutdown of the vehicle’s engine while in operation.

NOTICE: This product does not contain any user-serviceable parts. Configuration, servicing, and repairs must only be made by an authorized reseller or installer. Unauthorized servicing of these products will void your product warranty.

NOTE: Heavy-duty trucks often use a different Diagnostic Link Connector (DLC). Contact your Authorized Reseller to learn about DLC applications for heavy-duty trucks, or how to use a vehicle-specific harness if available.

Installation prerequisites

  1. Record serial number: Record the device serial number, found on the device label. This will be needed to verify and finalize the installation.
  2. Inspect vehicle: Ensure no dash warning lights are illuminated.
  3. Add to MyGeotab: Have the customer add the device to their MyGeotab database using the device serial number.
  4. Verify package contents: Make sure that each package includes the items described in the section below.

In the box

x 1 .


x 2

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x 2 .

Locate OBD-II port and free connector

Locate the vehicle’s engine diagnostic (OBD-II) port, typically found in the driver-side footwell. For certain vehicles, you may need to remove panels to access the OBD-II port.

Pull the OBD-II port out and detach its connector from its mounting location on the dash. Depending on the vehicle, it might be fastened to the dash via screws or a clip/snap mechanism.

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Assemble harness

Choose the adapter from the kit that most closely matches the original port.

Once you have the adapter, slide it onto the short harness until you hear it click securely. If it doesn’t click, flip the adapter and try again.

Connect the two harness pieces together, as shown below

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Connect harness to OBD-II port

Connect the harness to the vehicle’s engine diagnostic (OBD-II) port. Secure the connection with a cable tie.

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Mount harness to OBD-II port

Mount the adapter to the OBD-II port’s original location. Ensure the cable does not interfere with any moving parts.

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Connect harness to GO device

Plug the harness into the GO device. Make sure the harness clicks in place to ensure the connection is secure.

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Turn on vehicle Ignition

Turn on the vehicle ignition to initiate GO device startup and initial configuration.

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The LED light will flash slowly during startup which typically takes 60-80 seconds. Do not unplug or touch the device during this time.

30 seconds after startup, you should see a solid green light. If you do not, look for the LED pattern in the table below to help you troubleshoot the issue.

LED state

What’s the device doing?

What should I do?

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Slowly flashing white

Initializing / waking up

Do not power off device, wait for device to finish

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Quickly flashing white

Firmware updating

Do not power off device, wait for update to finish

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Quickly flashing orange

Weak / no cell signal

Move vehicle to an area with better cellular coverage

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Flashing orange twice

Weak / no GPS signal

Ensure the vehicle is in clear view of the sky

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Solid green

Device on and working

Device is operating normally, no action needed

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Quickly flashing green

No ignition

Ensure vehicle ignition is on

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Flashing green every 3 seconds

Light sleep

Device is sleeping, no action needed

Secure GO device

Secure the GO device to the vehicle using at least 2 cable ties.

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Validate GO device

Validate the installation using the Geotab installation tool. Navigate to install.geotab.com/

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www.geotab.com

Supporting documents:

GO10 Support Document

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