One of my users is set up to access 2 different groups of assets. But when he logs in and clicks the MAP, he can only see the car that he is a driver for.
I noticed that when I try and give him data access to the 2 groups of assets, once I save and go back into his profile.... the data access says none selected.
Any help would be much appreciated pleas!
Siirry pääsisältöön
User Data Access & Access to view assets on the map
rickbutler
Alkuperäinen juliste
Liity keskusteluun
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3 vastausta
Hello @rickbutler ,
Thank you for asking your question in our community. If you go to this users profile and go to the Driver tab does he have the setting prevent driver access to shared data set to yes? If he does then set it to no and save it and see if he can then see those groups he has access to.
I look forward to hearing from you.
Have a good one!
Eishi FUN
Hi
I followed the steps that @EishiFUN recommended
and it did work for me, I can see the information from different groups
"I noticed that when I try and give him data access to the 2 groups of assets, once I save and go back into his profile.... the data access says none selected."
If you're trying to give someone access to a group, you need to put them into the group, not just the Data Access field. If you just select the Data Access field then you'll get the below error message:
Onko sinulla vielä kysyttävää?