Could you help me to know what the following error means "Telematics device fault: Disabled due to production test firmware"? And what are the troubleshooting steps? 

What is the meaning of the engine fault &quot;Telematics device fault: Disabled due to production test firmware&quot;?

What is the meaning of the engine fault "Telematics device fault: Disabled due to production test firmware"?

Could you help me to know what the following error means "Telematics device fault: Single Wire CAN (SWC) fuse blown"? And what are the troubleshooting steps? 

What is the meaning of the engine fault &quot;Telematics device fault: Single Wire CAN (SWC) fuse blown&quot;?

What is the meaning of the engine fault "Telematics device fault: Single Wire CAN (SWC) fuse blown"?

Hi everybody, I would like to know if it is possible to obtain the coordinates of each point from a zone shape. There is this area and I would like to know the coordinates of each point (4 points).  Is it possible to obtain this information through a report? Or might it be possible to get this data from many zones?   I would appreciate your response

Is it possible to obtain the coordinates of each point from a zone shape?

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Company

Title

["Map Server Updates Group"]

A broadcast-only group for customers and resellers to receive monthly and quarterly Map Server Updates in MyGeotab.

Map Server Updates Group

Hi <a href="/user/edgar-chantes-1748" data-id="1748" data-value="EChan-1748" data-denotation-char="@" class="text-decoration-none mention">@EChan-1748</a>​ This document might be helpful to you <a href="https://docs.google.com/spreadsheets/d/1SX0lEb3VPpzUlQo745XRc7EtB5MJTu7QkINKpeY3WfM/edit?gid=546054619#gid=546054619" target="_blank">Vehicle Type and Engine Data [PUB]</a> Have a nice day! 😁

What data can I gather with Geotab for the 2026 RAM 1200, 2026 RAM 700, and 2025 Nissan Frontier?

What is the warranty period for a GO device that is on a Pro Mode: Live plan?

<a href="/user/oscar-solis-1828" data-id="1828" data-value="OscarS-1828" data-denotation-char="@" class="text-decoration-none mention">@OscarS-1828</a>​ ¡Good tip!

Reactivating archived asset in MyGeotab

Hi <a href="/user/angie-langston-1416" data-id="1416" data-value="ALang-1416" data-denotation-char="@" class="text-decoration-none mention">@ALang-1416</a>​ I'm sorry about what happened, here are a series of steps that can help you reactivate an archived asset:<ul><li>Go to Assets</li><li>Open the Filters and select show archived.</li><li>Select the archived asset you want to restore</li><li>Go to Asset options and click on Restore asset.</li><li>Enter a Device serial number</li><li>If you want to restore the asset as an untracked asset, click on Without device.</li><li>Click Restore</li></ul>

Hi <a href="/user/daren-porter-1148" data-id="1148" data-value="DarenPorter-1148" data-denotation-char="@" class="text-decoration-none mention">@DarenPorter-1148</a>​ Perhaps <a href="/user/jesus-mijares-2108" data-id="2108" data-value="ShuyMijares-2108" data-denotation-char="@" class="text-decoration-none mention">@ShuyMijares-2108</a>​  can help us with this question

Trailer Deprecation and TmpTrailerId

The Road Ahead: Go Focus Plus part 2, New Harsh events  (October 2025)

<a href="/user/greg-miller-2109" data-id="2109" data-value="GMill-2109" data-denotation-char="@" class="text-decoration-none mention">@GMill-2109</a>​ I hope you're doing well. Perhaps this article can help you:<a href="https://community.geotab.com/s/article/How-to-reset-the-password-of-a-MyGeotab-user-profile" target="_blank"> How to reset the password of a MyGeotab user profile</a> Please let me know if you need anything else 😄

How do i unlock a driver that has used or tried to login to Geotab drive with wrong password

<a href="/user/eishifun" data-id="1044" data-value="EishiFUN" data-denotation-char="@" class="text-decoration-none mention">@EishiFUN</a>​ Thanks for your prompt assistance! 😁

Could you help me to know what the following error means "Telematics device fault: Disabled due to production test firmware"? And what are the troubleshooting steps? <img src="/forum/plugins/gcs-uploads/files/069N3000007S3v4IAC.png" alt="Telematics device fault" />

<a href="/user/eishifun" data-id="1044" data-value="EishiFUN" data-denotation-char="@" class="text-decoration-none mention">@EishiFUN</a>​ Thanks so much!

Recent Activity

What is the meaning of the engine fault "Telematics device fault: Disabled due to production test firmware"?

What is the meaning of the engine fault "Telematics device fault: Single Wire CAN (SWC) fuse blown"?

Is it possible to obtain the coordinates of each point from a zone shape?