We get this error when we try to log in with our admin email address. 069Pd000017DUGgIAO.png


Why can&#x27;t a user create an account on My Geotab Community using their My Admin username?

Why can't a user create an account on My Geotab Community using their My Admin username?

We have detected some GO Focus units that cause intermittent communication issues with the GO after installation. We want to verify whether the GO Focus might be causing interference with the GO.

Can a GO Focus cause intermittent issues on a GO device that is not a GO9LTETEF?

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Thank you for your help. We will be sending you an email with the requested details. Best regards, and have a nice day. Daniela R

We get this error when we try to log in with our admin email address.<a href="/forum/plugins/gcs-uploads/files/069Pd000017DUGgIAO.png" target="_blank"> 069Pd000017DUGgIAO.png</a>

Hello <a href="/user/eishifun" data-id="1044" data-value="EishiFUN" data-denotation-char="@" class="text-decoration-none mention">@EishiFUN</a>​ thank u for your help. I'll be escalating this to Geotab support. Best regards.

We have detected some GO Focus units that cause intermittent communication issues with the GO after installation. We want to verify whether the GO Focus might be causing interference with the GO.

Hello, AMorg_330 To assign drivers to vehicles directly from the map in MyGeotab, follow these steps:<ol><li>Click View Map.</li><li>Click on the desired vehicle on the map.</li><li>In the asset panel that appears, locate "Driver".</li><li>Click Assign driver.</li><li>Select a driver from the drop-down list.</li><li>Click Apply changes.</li></ol>Important to Know:<ul><li>Drivers assigned from the Live Map will remain assigned until another driver (or Unknown Driver) is assigned to the vehicle, or until the driver is assigned to a different vehicle.</li><li>A driver cannot be assigned to a vehicle if a serial number is not added to the vehicle.</li><li>You can also assign drivers directly from the asset edit page.</li><li>To see which vehicle a driver is assigned to, search for the driver in the search bar on the Map page in MyGeotab.</li></ul><img src="/forum/plugins/gcs-uploads/files/069Pd00000ygKseIAE.png" alt="image" />

How to add drivers to map

Good morning, Oscar.It's possible that the devices detected an external signal that caused them to display incorrect coordinates.

Why does a GO device send incorrect coordinates?

Hello <a href="/user/mary-gallwey-1419" data-id="1419" data-value="MGall-1419" data-denotation-char="@" class="text-decoration-none mention">@MGall-1419</a>​  To delete the asset, simply access the asset and click on “asset opiton” on the right-hand side, then click on “delete asset.” <img src="/forum/plugins/gcs-uploads/files/069Pd00000lpJIjIAM.png" alt="image.png" />  Best regards.

How do I remove an asset from MyGeotab?

Amazing answer! <a href="/user/oscar-solis-1828" data-id="1828" data-value="OscarS-1828" data-denotation-char="@" class="text-decoration-none mention">@OscarS-1828</a>​

How do I stop the Geotab GO device beeping?

Hello Cris.I found the following information in an article:link: https://community.geotab.com/s/article/GO-Device-What-is-the-Warranty-on-GO-devices?language=en_USThe warranty is applicable to Geotab products as follows: GO Devices: Limited lifetime warranty.GO Anywhere: One-year warranty.Other Hardware (e.g., harnesses): One-year warranty from the purchase date.

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Why can't a user create an account on My Geotab Community using their My Admin username?

Can a GO Focus cause intermittent issues on a GO device that is not a GO9LTETEF?