Im trying develop for the marketplace and i have received zero response from GEOTAB. Does it usually take weeks for a response?
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How long to respond for marketplace inquiries
michaelhanson
Original Poster
Edited by EishiFUN
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10 Replies
Hello @michaelhanson ,
Thank you for asking your question in our community. That should not be the typically experience. Where did you submit your ticket? Or how did you contact Geotab? I will be happy to help you or see what happened with your ticket.
I look forward to hearing from you.
Have a good one!
Eishi FUN
michaelhanson
Original Poster
@EishiFUN i submitted through the standard form
@michaelhanson Do you have a ticket number? And was it through your database or can you link me where you got the form?
michaelhanson
Original Poster
@EishiFUN no ticket number and no auto reply. https://docs.google.com/forms/d/e/1FAIpQLSeulgb8VZkxV7NLmfktH7oUjx9hYaJVM1Q_Lwj2f7IlAeSTsA/viewform
michaelhanson
Original Poster
@michaelhanson Thank you for all the info I am very sorry it has taken so long for someone to respond to you. Let me look into and see what I can do to help here
michaelhanson
Original Poster
What are you trying to develop? The developers forum is great also developers.geotab.com/myGeotab/runner/index.html is a great resource for the API's
michaelhanson
Original Poster
@sjohnson-6023 we have all of that and are ready to roll. We just have not spoken to anyone from geotab
@michaelhanson got it.
Still have questions?