I have media recording enabled via a reverse rule for the Go Focus Plus cameras. Is it possible to change the video duration? I've noticed that the maximum recording time is 10 seconds, even if the event lasts longer. I want the recording to capture the entire duration of the event.

Media loading configuration for Go Focus Plus

Hey <a data-id="8083" data-value="mdevol" data-denotation-char="@" href="/user/mdevol" class="text-decoration-none mention">@mdevol</a>, Getting Devices is limited to 5000 results, if you look at the API reference page for it here: <a href="https://developers.geotab.com/myGeotab/apiReference/objects/Device/index.html" target="_blank">Device</a>, you'll see that at the bottom, it has the pagination information. You can implement pagination by following <a href="https://developers.geotab.com/myGeotab/guides/concepts/#pagination" target="_blank">this guide</a> in the documentation. Let me know if that works or if you have any other questions! Thanks, Tucker

Get Device is being limited to 5000 records

Good morning, <a data-id="12391" data-value="thubui" data-denotation-char="@" href="/user/thubui" class="text-decoration-none mention">@thubui</a> Thanks for your inquiry.<ol><li>Is there any built-in Geotab feature that covers this, including anything in preview or on the roadmap?<ol><li>Not that I'm aware of.</li></ol></li><li>Which Marketplace solutions supported in Australia allow mandatory photos during inspections (e.g. Whip Around), and can ORIGOInspect be enabled for an Australian account?<ol><li>We can accomodate you on this requirement.</li></ol></li><li>What are the costs, activation steps and user permissions required for each option?<ol><li>Who is your Geotab Reseller? We'll have to engage them to answer this question.</li></ol></li><li>Where are the photos stored, how long are they retained, and can they be exported or accessed via API?<ol><li>The defect photos are stored on Geotab servers and the Supplemental photos are stored on our servers. Their purge schedule matches what ever you have your MyG purge schedule set to. They are accessible by you via MyG and can be exported.</li></ol></li></ol>Please let me know when you have time for me to share my screen via zoom and I'll demonstrate all these features for you. clay@origosafety.com Thank you <a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Best Regards, Clay Skelton

Capture, store and manage vehicle condition photos per vehicle

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> thanks for the information

What permissions do I need to use Geotab ICE?

Hi <a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> can you support us

facial recognition activation

Hello! Off the top, the easiest way to share live tracking information externally that comes to mind would be to utilize the asset location sharing feature directly within MyGeotab. A quick rundown on the path to follow: <ul><li>1. Navigate to the Map page.</li><li>2. Find and select the desired asset&#x2F;vehicle either directly on the map or from the asset list on the left-hand side.</li><li>3. Click on Share to open the link configuration menu.</li><li>4. Configure the sharing parameters (such as expiration time or tracking duration) to fit your customer's requirements.</li><li>5. Generate and copy the sharing link to share it accordingly.</li></ul> I am not familiar with Shippeo, so I am unsure of its specific technical requirements or whether these generated links will work for you, but I figured it wouldn't hurt to mention it just in case you weren't already familiar. Hope this helps!

Sending tracking informations

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thanks, I will be creating the case. regards

Video audio failure

<a data-id="1351" data-value="Cristian.hdz.Prime24" data-denotation-char="@" href="/user/cristian.hdz.prime24" class="text-decoration-none mention">@Cristian.hdz.Prime24</a> Thank u Cris

RULES GO FOCUS

<a data-id="8267" data-value="ZMahd-8267" data-denotation-char="@" href="/user/zmahd-8267" class="text-decoration-none mention">@ZMahd-8267</a> Hey yes I had this occur for a few of our customers recently and received this doc from the Geotab support team. Hope it helps! https:&#x2F;&#x2F;docs.google.com&#x2F;document&#x2F;d&#x2F;1rDP5bw4IwpQhAZdgaiax-L9LRvCIcV2PznyQNREMzFw&#x2F;edit?tab=t.0

Geotab GoFocus Plus Firewall Requirements

hi To customize inspections and add items with checkboxes, you can use Defect Lists in MyGeotab: 1. Go to Maintenance &gt; Asset Inspection. 2. Select Defect Lists and click Add. 3. Define the vehicle parts and specific defects (like load levels). 4. In the Drive app, the driver will be able to select these items during their inspection.

New Asset Inspection - Tick Box Feature

Hi Eishi and Felipe, thank you both for your responses and for looking into this. @Felipe_Hoffa, to answer your question: we are looking to interpret the sequence of events for device cellular connectivity health monitoring, specifically to calculate accurate uptime and availability metrics. To give you a bit more background on our current process, we have been using a report template from the &quot;Log Data and Collisions&quot; module, and recently implemented a script that queries <code>debugData</code> via the MyGeotab API. I appreciate any insights you and the MCP team can share on this!

Extracting DebugData (debug records) via the MyGeotab MCP Connector

<a data-id="1351" data-value="Cristian.hdz.Prime24" data-denotation-char="@" href="/user/cristian.hdz.prime24" class="text-decoration-none mention">@Cristian.hdz.Prime24</a> does it the same clarity as running measurement report, which far more straight forward?