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danielaramirez-1969
Póster original

Hi, team.
I need your help with an error in the database. The error code is 652: “Error: IOX communication”.
Imagen subida por el usuario 1
I haven't been able to find this error code in the error code manual.
Does anyone have any information about this?

Best regards.

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Respuestas principales

EishiFUN
Administrador de la comunidad

Hello @unknown user ,

Thank you for asking your question in our community. I wasnt able to see the screenshot you posted. As far as the error I believe this has to do with the GO Focus IOX connection from what I am seeing about the 652 error. I would just double check the cameras install this is likely where the issue is. Something in the wiring or something not plugged in correctly.

Let us know if you have any other questions or run into any other issues with this. We are here to help.

Have a great day!
Eishi FUN

3 Respuestas

EishiFUN
Administrador de la comunidad

Hello @unknown user ,

Thank you for asking your question in our community. I wasnt able to see the screenshot you posted. As far as the error I believe this has to do with the GO Focus IOX connection from what I am seeing about the 652 error. I would just double check the cameras install this is likely where the issue is. Something in the wiring or something not plugged in correctly.

Let us know if you have any other questions or run into any other issues with this. We are here to help.

Have a great day!
Eishi FUN

danielaramirez-1969
Póster original

@EishiFUN Good morning, Eishi.

I'm having trouble adding images. Sorry about that.

Thank you very much for the feedback; we'll check the installation.

Best regards.🙏

Hello,
Based on my technical experience, this very common error appears when the physical connection of the IOX is not adequate.

¿Todavía tienes dudas?