Hey <a data-id="2044" data-value="misamc24" data-denotation-char="@" href="/user/misamc24" class="text-decoration-none mention">@misamc24</a> ! Great question! Would you be able to help with this one <a data-id="1684" data-value="JaimeLox-1684" data-denotation-char="@" href="/user/jaimelox-1684" class="text-decoration-none mention">@JaimeLox-1684</a> ?

Availability of SD cards for Go Focus Plus

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thanks, Eishi! The information and reference material you shared have helped clarify things further. There are just a few points I didn't quite understand: 1. How is the reference value for average driving risk determined? Does this figure relate to the individual driver or to the entire fleet? 2. Is there a way to know which specific driving events are used to evaluate a driver, and what weight is assigned to each?

Scoring criteria for drivers in "Video Coaching"

Hi <a data-id="2044" data-value="misamc24" data-denotation-char="@" href="/user/misamc24" class="text-decoration-none mention">@misamc24</a> , great question thanks for asking it here in the community. The Fuel tank capacity setting is used for more than monitoring fuel transactions: it can help MyGeotab calculate the volume added for a detected fill-up when the vehicle reports fuel level as a percentage. If the vehicle reports fuel volume directly, that percentage-to-volume calculation isn't needed. Entering the correct capacity can therefore improve fill-up volume reporting. For vehicles with multiple tanks, enter their combined capacity. A manually entered value takes priority over an engine-reported or estimated capacity. The setting does not change the raw fuel-level reading reported by the vehicle. The Fuel and Energy Usage report documentation (https:&#x2F;&#x2F;support.geotab.com&#x2F;help&#x2F;mygeotab&#x2F;reports&#x2F;sustainability-reports&#x2F;fuel-and-energy-usage-reports) describes fuel usage in terms of engine-reported fuel used, imported transactions, and distance. I couldn't find another documented use of the asset setting beyond capacity determination and fill-up reporting. Hope that helps! Eishi FUN

Information available upon specifying the fuel tank capacity

It was my understanding that, although the standard&#x2F;free versions of Gemini do not directly support MCP connections, the Enterprise - Business version does support them (as a &quot;Pre-GA&quot; feature). I may be missing something, so I'll provide a link for reference: https:&#x2F;&#x2F;support.google.com&#x2F;g&#x2F;answer&#x2F;17106276?hl=en Thanks!

Gemini availability for Geotab MCP Connector

Hello! Does MyGeotab have a setting that allows you to be notified when a driver doesn't use the NFC tag to log in at the start of their trip? If so, could this notification be handled through an exception rule? To clarify, we're not looking to prevent the vehicle from starting; we just want to keep a record of the driver in MyG. Thanks!

MyGeotab Driver notification without NFC registration

Hello! When I create a rule in myGeotab that requires video evidence with the Go Focus Plus, when I select the option to obtain video evidence of the event, a message appears indicating that the GFP automatically sets the video length based on the duration of the event and does not consider the media upload settings. Just to understand this, if there is an exception with a very long duration, is the entire event recorded and sent, or is only part of the evidence considered? And in the case of shorter events, such as rough driving, is the event duration reduced only to the time of the exception? Considering that these are very short-lived events. Thanks in advance for the information!

Duration of events recorded with Go Focus Plus

Hello! I'd like to know the source of speed information for events where the GO Focus is used. We're considering scenarios where some vehicles may be in tunnels or under laminated roofs, and GPS speed detection could present complications. If speed detection were done via CAN, we're uncertain that we wouldn't receive important alerts in such events. Could you please guide us on how this information would be handled? Thank you!

Speed ​​data source for GO Focus Plus

Hi Eishi! Thanks for sharing these details. A question came up for me after the session regarding the scope of the backup power: will it only be used to attempt to send a disconnection message, or will it allow the GO10 to remain active for some time? And if it is the latter, do you have an approximate idea of ​​how long it might last? Thanks again for sharing the updates from the session with us! :)

The Road Ahead: Video Coaching, Next Gen GO and Marketplace in MyGeotab

Hi! I noticed that Google Gemini is listed among the AI ​​platforms compatible with MCP Connector. However, upon checking the updated MCP documentation, I couldn't find instructions on how to connect to Gemini. I'd like to confirm if there are plans for MCP Connector to support Gemini, and if so, if there is a projected date for this; we consider it a very interesting tool. :) Thanks!

<a data-id="1451" data-value="Sajad-1451" data-denotation-char="@" href="/user/sajad-1451" class="text-decoration-none mention">@Sajad-1451</a> Thanks a lot for the info! I'll keep an eye out for future updates.

Hello! Just to confirm, does this happen only with the dashboard, or are there other screens where you encounter this issue? Also, does this behavior occur directly within the MyGeotab page, or is it the browser itself that causes the page to close? It might be worth trying the process on a different device using a different network to see if there is an external factor causing this. I'm here to help! :)

MyGeotab crashing

Hello! Is there any official documentation that explains how drivers are evaluated in the &quot;Video Coaching&quot; section? I see that drivers are assigned a score in this section, but I cannot find any information regarding the criteria used to determine that score. I assume it might be based on specific events, but it would be helpful to know if other factors—such as distance traveled, the total number of events, etc.—are also taken into account. Thanks! :)

<a data-id="1884" data-value="PauletteGonzalez" data-denotation-char="@" href="/user/paulettegonzalez" class="text-decoration-none mention">@PauletteGonzalez</a> Thank you very much for the clarification!

Hello! A client has recently expressed interest in refining their fuel usage and fuel level reports. In looking into this, we've focused on the &quot;Fuel tank capacity&quot; setting available for each asset. The description for this field indicates that it is used for monitoring fuel transactions. I would like to confirm whether, beyond transaction monitoring, there are any other features or functionalities that can be better utilized or leveraged by specifying this value for an asset. Thanks! :)

Hello everyone! I see in the documentation for the Go Focus Plus that it comes with a built-in 128 GB Micro SDXC card, and that it is possible to expand this to 512 GB or 1 TB using the same format. If a customer wishes to expand the memory, does Geotab sell these SD cards? Or is it possible to purchase one independently without any compatibility issues? Thanks in advance for your help!

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Hello! The manual for extracting Surfsight videos from MyGeotab contains the following steps: Surfsight plugin via the Recordings area: <ol><li>From the Surfsight plugin, go to the Recordings area.</li><li>Find the desired vehicle in the Recordings window.</li><li>In the More actions column, click Timeline.</li><li>Select the date, camera, and time zone.</li><li>Click Download.</li><li>Select time:<ol><li>Manually enter the desired start time in HH:MM:SS format.</li><li>Alternatively, click the Clock icon and select the correct time.</li></ol></li><li>Choose the download quality: Normal quality: Offers faster transmission and reduced data usage with lower frame rates. High quality: Provides slower transmission but at the recorded frame rates with higher data usage.</li><li>Specify the video duration by adjusting Seconds before and Seconds after the selected time.</li><li>Click Prepare download.</li><li>Click Download Now.</li></ol> Attached is the source of the information shown, which includes other camera usage scenarios that may be helpful: <a href="https://community.geotab.com/s/article/How-to-obtain-recordings-from-the-Geotab-Camera-Add-In?language=en_US" target="_blank">How to view, download and troubleshoot videos and recordings</a> Additionally, considering that you want to monitor certain stops, it might be a good idea to verify that these stops are available for recording, since the camera, depending on the settings, stops recording after a certain duration with the vehicle stopped. :)

Recent Activity

Availability of SD cards for Go Focus Plus

Scoring criteria for drivers in "Video Coaching"

Information available upon specifying the fuel tank capacity