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Investigations: Structured Incident Management in MyGeotab

About

Product
MyGeotab
Feature
Productivity
Regions
Global
Update Type
New Product Launch
Release Status
Rolling out
Published
Last Updated

When a collision, property damage, or speeding incident occurs, fleet teams need fast clarity and complete context. Historically, discovering what happened required gathering evidence from multiple systems, external platforms, and scattered email chains. This release introduces Investigations within MyGeotab, a new capability that helps you understand what happened during an incident. You can collect related evidence and manage the investigation process within a structured case workflow.

What's new?

Investigations brings discovery, evidence collection, and case management together into a single workflow inside MyGeotab. You can search a specific location and timeframe to immediately understand what occurred in an area. From there, you can take that initial Area of Activity search and convert it into a structured investigation case.

You can build a complete case file containing vehicle activity, notes, photos, emails, police reports, and dashcam footage. You can leverage several key capabilities with this new feature.

  • You can create and manage dedicated investigation cases.
  • You can track investigations through Open, Closed, and Archived lifecycle stages.
  • You can control access to sensitive investigations with role-based access controls. Screenshot 2026-06-26 at 2.49.56 PM.png
Availability

Investigations will launch as a general availability product beginning July 8, 2026. The feature will have a phased rollout to customers over a two-week period. This feature introduces new capabilities without disrupting existing workflows. Learn more about the new Investigations feature.

About

Product
MyGeotab
Feature
Productivity
Regions
Global
Update Type
New Product Launch
Release Status
Rolling out
Published
Last Updated