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danielaramirez-1969
Original Poster

Hi, team.
I need your help with an error in the database. The error code is 652: “Error: IOX communication”.
User uploaded image 1
I haven't been able to find this error code in the error code manual.
Does anyone have any information about this?

Best regards.

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Top Answers

EishiFUN
Community Administrator

Hello @danielaramirez-1969 ,

Thank you for asking your question in our community. I wasnt able to see the screenshot you posted. As far as the error I believe this has to do with the GO Focus IOX connection from what I am seeing about the 652 error. I would just double check the cameras install this is likely where the issue is. Something in the wiring or something not plugged in correctly.

Let us know if you have any other questions or run into any other issues with this. We are here to help.

Have a great day!
Eishi FUN

3 Replies

EishiFUN
Community Administrator

Hello @danielaramirez-1969 ,

Thank you for asking your question in our community. I wasnt able to see the screenshot you posted. As far as the error I believe this has to do with the GO Focus IOX connection from what I am seeing about the 652 error. I would just double check the cameras install this is likely where the issue is. Something in the wiring or something not plugged in correctly.

Let us know if you have any other questions or run into any other issues with this. We are here to help.

Have a great day!
Eishi FUN

danielaramirez-1969
Original Poster

@EishiFUN Good morning, Eishi.

I'm having trouble adding images. Sorry about that.

Thank you very much for the feedback; we'll check the installation.

Best regards.🙏

Hello,
Based on my technical experience, this very common error appears when the physical connection of the IOX is not adequate.

Still have questions?