<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thank you very much, I will be escalating it

update the firmware on an iox GO talk

Hi Cristian, good morning In my experience, I've installed several firmware updates, and the only one that fixed the “GPS” issue is the BETA version. You could try this version, or maybe the stable version works on some devices. Best regards.

Which is the most stable firmware version at the moment?

My question is more directed at how I can know which iox aux serial number connected for the first time. For example, I connect an iox today, but in 5 days I disconnect it and connect another one. I want to determine the serials that were connected.

How is the date that an iox was installed determined?

Hi yes, my question is, for example, if I have a truck with a Go device installed and I tow a box with a Flex device, is there a way for their shared trip data to be linked?

Is there any tool where you can link vehicles with GO devices to trailers with third-party devices?

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thanks a lot for the information

how a driver is associated with a trip through gofocus

Hi thanks for your comments. The issue we have is that when we installed a camera, it already appeared associated, so since we have several databases, we would look for it in myadmin and disassociate it.

Is there any way to identify the GoFocus cameras already installed?

<a data-id="8241" data-value="Tony_M" data-denotation-char="@" href="/user/tony_m" class="text-decoration-none mention">@Tony_M</a> It doesn't work in the 'Beep briefly when approaching the warning speed' option

turn off the Go device speed limit proximity beeps

Hey <a data-id="1351" data-value="Cristian.hdz.Prime24" data-denotation-char="@" href="/user/cristian.hdz.prime24" class="text-decoration-none mention">@Cristian.hdz.Prime24</a>, Here's the Quick Start Guide &amp; Support doc that might help. https:&#x2F;&#x2F;docs.google.com&#x2F;document&#x2F;d&#x2F;1W7N59YsG2WHRSpIml4yR4g0OR5Y4KP8IopptfWBsjBY&#x2F;edit?tab=t.0#heading=h.v6im158tkzh https:&#x2F;&#x2F;docs.google.com&#x2F;document&#x2F;d&#x2F;1-Ph0K3vgmKKbljfVWNfoNRejjfydsa9uw6dZpA4A0jM&#x2F;edit?tab=t.0#heading=h.z3ivftyjjrfi

GO Anywhere Plus Install help

Hello <a data-id="1351" data-value="Cristian.hdz.Prime24" data-denotation-char="@" href="/user/cristian.hdz.prime24" class="text-decoration-none mention">@Cristian.hdz.Prime24</a> , Thank you for asking your question in our community. Today the wake up is based on accelerometer movement which is 0.05G detected by the accelerometer. Once this threshold is met it will wake up and start recording. There is a sentry mode that is set to deploy at some point to wake up the camera when movement is detected such as a person walking up to the vehicle but this is not currently available. I know it is being worked on but that is about all I know I can share at this time. Let us know if you have any other questions. Always happy to help! Have a good one! Eishi FUN

parameter for the GoFocus to start streaming video

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thank you very much, I already found the report

Maintenance message report

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thanks, I'll be following the steps.

There are communication status reports for Gofocus cameras.

<a data-id="1351" data-value="Cristian.hdz.Prime24" data-denotation-char="@" href="/user/cristian.hdz.prime24" class="text-decoration-none mention">@Cristian.hdz.Prime24</a> If you're talking about the colour picker, you need to adjust the slider on the far right, if it's at the bottom it'll always be black and if it's at the top it'll always be white. <img class="ql-image" src="/forum/plugins/gcs-uploads/files/1784851552257-2026-07-24-09_34_01-bulk-edit-tool-_-mygeotab-original-profile-mozilla-firefox.png"/>

Bulk editing

 Hello, I've noticed that on newly installed devices, when checking their communication in MyAdmin, no GPS communication is shown, even though a coordinate record exists in the database. I want to know if there's a point in time when this data disappears from MyAdmin, as I generate queries based on it.

Is there an estimated time frame after which GPS data will no longer be reflected in MyAdmin?

 Hello, I have a GO device on a Pro Live plan. Can you help me by providing the warranty periods for the different plans?

What is the warranty period for a GO device that is on a Pro Mode: Live plan?

Hi I think the easiest way is to create a group and link units and the rule you want to apply, it's not necessary to create two groups

Rule apply to all vehicles except 1 group

Hi I followed the steps that <a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> recommended and it did work for me, I can see the information from different groups

User Data Access & Access to view assets on the map

There is no standard &quot;error 462&quot; in Geotab's diagnostic library for the GO9. It's likely an &quot;Unknown Diagnostic&quot;. This happens when the device detects a vehicle manufacturer proprietary code that isn't in our standard library. To identify it, I recommend looking up the code along with your vehicle's make, model, and year in manufacturer resources or consulting a qualified mechanic.

FAULT 462

How can I turn off the speed limit proximity beeps of the assets since I have to do this for 400 units

Yes, it's possible. To achieve this, you need to create a custom rule in MyGeotab that links your vehicle to that specific zone. Follow these steps to set it up: 1. Go to Rules &amp; Groups &gt; Rules. 2. Click Add to create a custom rule. 3. In the Conditions tab, select Add Zone or Zone Type. 4. Set the condition to trigger when the vehicle is Outside its &quot;Home&quot; zone. 5. To link it to a specific asset, make sure both the vehicle and the rule belong to the same Group. Once the rule is created, you'll be able to generate an Exceptions report that will show you exactly when and for how long the vehicle was outside its assigned zone.

Can I link a specific asset with a specific zone so I can create a report telling me when that vehicle is not in its "Home" zone?

Hi, I have detected a trip associated with the wrong driver. When reviewing the audit log, I noticed that Geotab Video assigns the driver to the trip but the name is wrong. How can I mitigate this type of error?

Hi, if it's the warning beeps when you approach the speed limit threshold, try modifying them as <a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> indicates, but the changes aren't saved.

Hi, can you give me more information?

MCP pn Claude is amazing

This behavior usually occurs when the video event doesn't have sensor data (telemetry like speed or acceleration) associated with it at that moment. In the event viewer, the data panel tries to display the telemetry synchronized with the video. If there are no linked data, you might see the message &quot;image not available&quot; or &quot;no sensor items selected,&quot; even though the video clip was captured correctly and can be viewed when clicked. To try to fix it, check the following: 1. Go to Groups &amp; Rules &gt; Rules, find your custom rule, and click the camera icon. Make sure the Media Type is set to &quot;Video&quot; or &quot;Snapshot &amp; Video.&quot; 2. When opening the event, look for the gear icon in the data panel and make sure there are channels selected (like Speed) to display.

IMAGE NOT AVAILABLE | GO FOCUS

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Company

Title

["Integrators Group"]

A broadcast-only group for customers and resellers to receive monthly and quarterly Map Server Updates in MyGeotab.

Map Server Updates Group

A broadcast-only group for receiving Geotab integrations news and updates!

Integrators Group

The GO Focus Plus camera has a built-in NFC reader that can replace the IOX-NFC reader. To make the Unidentified Driver rule beep using the FOB through the camera, follow these steps: 1. Enable the reader in MyGeotab: Go to the camera settings tab and make sure the NFC reading feature is active. 2. Set up the Rule: In Rules &amp; Groups &gt; Rules, look for the 'Unidentified Driver' rule. 3. Add Notification: In the Notifications tab, select Add Beep Response and make sure the GO device is set to issue the sound alert when the rule condition is met. Keep in mind that Smart Driver ID (facial recognition) can also automate this assignment without needing physical FOBs.

GO Focus Plus - Driver FOB Rules

Hi, can you help me check what security level your user is at?

My admin user

Is there any way to update the firmware on an iox GO talk immediately?

Hi, I've noticed that several devices are having GPS errors when updating the firmware. They manage to respond. Can you tell me which is the most stable version?

Hi, I understand that there is a data collision record when an iox connects with the GO device. Can you help me by telling me what that record is called? I want to determine when a specific series of iox first connected.

Recent Activity

update the firmware on an iox GO talk

Which is the most stable firmware version at the moment?

How is the date that an iox was installed determined?