跳至内容

Why can't a user create an account on My Geotab Community using their My Admin username?

We get this error when we try to log in with our admin email address.

069Pd000017DUGgIAO.png

加入讨论

You need to be logged in to reply to this post and participate in the Geotab Community discussions.

最佳答案

EishiFUN
社区管理员

Hello @danielaramirez-1969​ ,

 

Thank you for asking your question in our community. I apologize you have run into this issue! Will you email community@geotab.com and give me the details such as the email address of the user getting this error. I can look into it on the back end and see what is going on here.

 

I look forward to hearing from you!

 

Have a good one!

Eishi FUN

2 条回复

EishiFUN
社区管理员

Hello @danielaramirez-1969​ ,

 

Thank you for asking your question in our community. I apologize you have run into this issue! Will you email community@geotab.com and give me the details such as the email address of the user getting this error. I can look into it on the back end and see what is going on here.

 

I look forward to hearing from you!

 

Have a good one!

Eishi FUN

Thank you for your help. We will be sending you an email with the requested details.

 

Best regards, and have a nice day.

 

Daniela R

还有其他问题吗?