Ir para o conteúdo principal

Why can't a user create an account on My Geotab Community using their My Admin username?

danielaramirez-1969
Pôster original

We get this error when we try to log in with our admin email address.

069Pd000017DUGgIAO.png

Participar na conversa

You need to be logged in to reply to this post and participate in the Geotab Community discussions.

Melhores respostas

EishiFUN
Administrador da Comunidade

Hello @danielaramirez-1969​ ,

 

Thank you for asking your question in our community. I apologize you have run into this issue! Will you email community@geotab.com and give me the details such as the email address of the user getting this error. I can look into it on the back end and see what is going on here.

 

I look forward to hearing from you!

 

Have a good one!

Eishi FUN

2 Respostas

EishiFUN
Administrador da Comunidade

Hello @danielaramirez-1969​ ,

 

Thank you for asking your question in our community. I apologize you have run into this issue! Will you email community@geotab.com and give me the details such as the email address of the user getting this error. I can look into it on the back end and see what is going on here.

 

I look forward to hearing from you!

 

Have a good one!

Eishi FUN

danielaramirez-1969
Pôster original

Thank you for your help. We will be sending you an email with the requested details.

 

Best regards, and have a nice day.

 

Daniela R

Ainda tem dúvidas?