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How long to respond for marketplace inquiries

michaelhanson
Pôster original

Im trying develop for the marketplace and i have received zero response from GEOTAB. Does it usually take weeks for a response?

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10 Respostas

EishiFUN
Administrador da Comunidade

Hello @michaelhanson ,

Thank you for asking your question in our community. That should not be the typically experience. Where did you submit your ticket? Or how did you contact Geotab? I will be happy to help you or see what happened with your ticket.

I look forward to hearing from you.

Have a good one!
Eishi FUN

michaelhanson
Pôster original

@EishiFUN i submitted through the standard form

EishiFUN
Administrador da Comunidade

@michaelhanson Do you have a ticket number? And was it through your database or can you link me where you got the form?

michaelhanson
Pôster original

@EishiFUN no ticket number and no auto reply. https://docs.google.com/forms/d/e/1FAIpQLSeulgb8VZkxV7NLmfktH7oUjx9hYaJVM1Q_Lwj2f7IlAeSTsA/viewform

michaelhanson
Pôster original

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EishiFUN
Administrador da Comunidade

@michaelhanson Thank you for all the info I am very sorry it has taken so long for someone to respond to you. Let me look into and see what I can do to help here

michaelhanson
Pôster original

@EishiFUN 👍

What are you trying to develop? The developers forum is great also developers.geotab.com/myGeotab/runner/index.html is a great resource for the API's

michaelhanson
Pôster original

@sjohnson-6023 we have all of that and are ready to roll. We just have not spoken to anyone from geotab

@michaelhanson got it.

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