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New User In-App Onboarding and Dashboard

About

Product
MyGeotab
Feature
Dashboard
Regions
Global
Update Type
New Product Launch
Release Status
Fully Released
FedRAMP Status
Not FedRAMP Compliant
Published
Last Updated

To help every user unlock the full potential of MyGeotab from day one, we’ve launched a new, intelligent onboarding process. Previously limited to new users on databases created after January 2024, we’re expanding it to all users as of August 20, 2025.

This experience personalizes MyGeotab for each user's unique role and is paired with an upgraded, data-rich dashboard to deliver immediate insights. mygeotab-welcome-flow.png

Introduction to New User Onboarding

MyGeotab offers a breadth and depth of functionality for a wide spectrum of fleet management use cases. We've taken a significant step to streamline the setup process and empower users to get the most out of our product from day one by creating a new user onboarding experience. The three facets of this new experience consist of system intelligence to learn about a user’s job(s), automated configuration of default settings, and a dashboard preloaded with interactive charts based on the user’s needs.

When new users are added to MyGeotab, they are greeted with an automated process to help them personalize their experience.

Introduction to New User Onboarding - 1.png Introduction to New User Onboarding - 2.png

Interactive self-serve with Personalized Quick Start Guides

Quick Start Guides assist with general discoverability of essential features and contain guided walkthroughs, links to tutorials, guides, and other resources to allow for deep dives to learn about all that MyGeotab has to offer.

For example, maintenance managers will receive guidance on setting up maintenance reminders to efficiently manage their assets, while system administrators will be guided through the process of setting up groups and establishing user permissions. With this personalized approach, users are empowered to hit the ground running, eliminating the uncertainty and confusion often associated with the initial setup. For a general overview of jobs and the subsequent automation that would take place when they are selected, see the Automated Personalization Logic & Quick Start Guides.

Upgraded Dashboard experience
  • Pre-loaded charts: Dashboards are now pre-loaded with meaningful, interactive charts relevant to the user's role, providing instant visibility of key metrics.
  • Chart management from your Dashboard: The new Dashboard menu allows you to discover and add other interactive, categorized charts to your dashboard.
  • Duplicate and edit charts: Any chart can be easily duplicated or edited using its options menu. This allows you to create new, customized versions of a chart to monitor specific data, such as tracking idling metrics across different regional groups.

What's new- Upgraded Dashboard experience - 1.gif What's new- Upgraded Dashboard experience - 2.png

Why it matters

This update is designed to significantly reduce setup time and flatten the learning curve for new users. By tailoring the initial experience, users are immediately directed to the features that are most relevant to their responsibilities, eliminating the confusion of initial setup and helping users start making data driven decisions from their very first session

Availability

These updates are currently available to any user on a Database created after January 2024. All other users will be migrated to this experience starting August 20, 2025.

Automatic Rule Setup

Rules play a pivotal role in optimizing our product's capabilities. We have turned six rules on for all new databases by default. This automation significantly reduces the time spent on configuring rules manually and ensures that users benefit from the system's full potential without delay. These rules and their default settings are detailed below :

  • Major Collision - ON
  • Minor Collision - ON
  • Hard acceleration - Passenger Car 0.43G
  • Harsh braking - Passenger Car 0.61G
  • Harsh cornering - Passenger Car 0.47G
  • Seat belt - ON
  • Speeding - ON
  • 20KM/Hr (converted to imperial) with Truck Speed Limit set to OFF
Frequently Asked Questions (FAQ)

Where can I try this feature? All users of newly registered databases will have the ability to experience this feature when logging in to MyGeotab for the first time.

Is the onboarding experience available for all languages? The full experience is available for all MyGeotab supported languages.

If I skip the initial welcome flow where I pick my job priorities, can I revisit them later? Yes. You can select or adjust your job priorities by going to the Dashboard > select Edit personalization settings, and the welcome flow will appear again. Keep in mind that what you select here will adjust your personalized quick start guides.

How do I disable/opt out of this feature? If you choose to keep this off when registering a new MyGeotab database, this feature can be turned off by deselecting Automated Configuration at database registration

About

Product
MyGeotab
Feature
Dashboard
Regions
Global
Update Type
New Product Launch
Release Status
Fully Released
FedRAMP Status
Not FedRAMP Compliant
Published
Last Updated