I would like to utilize the Geotab Custom Properties in reports other than a Device Report. It would be useful for them to be available in a Trips Detail report. Is there any timeline on when this functionality will be added? They could utilize the same header name that we could add to the data tab. [CustomProperty].&lt;NameOfCustomProperty&gt;

When will Geotab Custom properties be available in all reports?

I was curious if anyone knows why some functions in Excel will cause errors while others will not. For example on the report tab if you use the function CONCATENATE it works perfectly fine but if you use CONCAT the function will throw an error until you click the enable editing button when you first load the report.  It's not a problem if you are going to be opening the report, but if you have a graph or chart that relies on that data it will not load on the dashboard.  I'm pretty sure his has something to do with what version of Excel Geotab supports. CONCATENATE is a deprecated function that has been replaced by the newer CONCAT. I have a report that relies on the use of MAXIFS and MINIFS but until I load the report itself and enable editing I just see all NAME errors. If this is because of Geotab not supporting the newer Excel functions are there any plans to add them in the future? Thanks, 

Errors in Excel report until you click enable editing.

I was wondering if a custom device parameter exists that can disable the accelerometer on a device. A bad install is causing the accelerometer to go haywire and trigger several possible collision events. I was hoping there is a parameter that I can add to the device to disable the accelerometer until the device is reinstalled and secured. Several users are getting spammed with false alerts. 

Custom Geotab device parameter to disable accelerometer data

I am unable to delete a group because it has Add-in data associated with it:  The only info it gives is an add-in ID, but I don't see a way you can view which add-in its coming from. All I found was this article which just says its possible to remove this association using the SDK. I have never seen this before so I am wondering if this is something new with version 8.0.

Add-in data associated with groups

What are the API calls to get the date and time of data reprocess requests and completions?

page-user page-user-steven-sartorius-1546 template-account-profile page-status-200 theme-harmony user-guest

Company

Title

["Insiders Group"]

A broadcast-only group for customers and resellers to receive monthly and quarterly Map Server Updates in MyGeotab.

Map Server Updates Group

The exclusive spot for members of the Geotab Community Insiders Program - users who stand out for their willingness to help others and the Geotab Community mission.

Insiders Group

I think you should be able to get this data using an exceptions report. You would need to build ignition on/off rules, but then an exception detail report should have the location when the ignition status changes.

Adding location data to Advanced Engine Status Report

Hi <a href="/user/bastian-poo-10605" data-id="10605" data-value="bastianpoo-10605" data-denotation-char="@" class="text-decoration-none mention">@bastianpoo-10605</a>​ , I'm curious what type of industry you're in that would require such specific rules across so many different vehicles. Generally I've seen fleets have a couple of thresholds, e.g. Never more than 5km/h over the limit and never more than 120km/h. Then besides that you might use zones for a few outside cases like school zones or high risk areas. It might be worth looking to simplify your policy instead of trying to overcomplicate the rules inside of Geotab.

Best practices to scale Speeding Rules across multiple Groups and Zone Types without redundancy

Thanks. I know Geotab had a known issue where zones were not triggering enter/exit events properly. They recently resolved the issue. I'm wondering if your rule is working as expected now. <a href="/user/john-mayhew-8220" data-id="8220" data-value="JMayh-8220" data-denotation-char="@" class="text-decoration-none mention">@JMayh-8220</a>​ are you still having issues?

Why am I getting inconsistent Entering Zone Events for School Bus Arrival Tracking

<a href="/user/john-mayhew-8220" data-id="8220" data-value="JMayh-8220" data-denotation-char="@" class="text-decoration-none mention">@JMayh-8220</a>​ , Can you post the conditions of your rule?

Yes, the icons are much harder to read. Wish they would bring the tags back.

Camera Health Insights

<a href="/user/ashley-fc-1448" data-id="1448" data-value="AshleyFC-1448" data-denotation-char="@" class="text-decoration-none mention">@AshleyFC-1448</a>​ , I think those columns are probably deprecated from a previous version. You can just ignore them and fill out the template like normal and everything still works. Just use column AI for validation. Once that turns green you know you've filled everything out properly.

Import Users Example - Excel Template helper columns broken

Hi <a href="/user/mike-riggs-8184" data-id="8184" data-value="MRigg-8184" data-denotation-char="@" class="text-decoration-none mention">@MRigg-8184</a>​ , The swap function is meant for putting a new Geotab device into an existing vehicle. This is usually done in cases where the device has gone bad and needs to be replaced. In your case, you would want to first archive the sold vehicle, and then create a new asset. This will ensure that data records are separate entities in the system.  As far as the unit disappearing, this just sounds like a possible installation issue. I would check the install and ensure all 3 lights on the device are illuminated. Your reseller should be able to help you further troubleshoot if you're still having issues.

Geotab device disappeared after a successful swap and road test.

Hi <a href="/user/ashley-fc-1448" data-id="1448" data-value="AshleyFC-1448" data-denotation-char="@" class="text-decoration-none mention">@AshleyFC-1448</a>​ , I downloaded the template you linked and I'm not seeing and #REF errors. Those cells shouldn't have any formulas in them, since you're just filling out the groups.

Hi <a href="/user/ashley-fc-1448" data-id="1448" data-value="AshleyFC-1448" data-denotation-char="@" class="text-decoration-none mention">@AshleyFC-1448</a>​ , I think something is definitely broken. I can't even login to download the template. I keep getting this error: <img src="/forum/plugins/gcs-uploads/files/069Pd00000xrkkLIAQ.png" alt="image" />

What about their data access? Is it set to Everything or something else?

Recent Activity

When will Geotab Custom properties be available in all reports?

Errors in Excel report until you click enable editing.

Custom Geotab device parameter to disable accelerometer data