<a data-id="6023" data-value="sjohnson-6023" data-denotation-char="@" href="/user/sjohnson-6023" class="text-decoration-none mention">@sjohnson-6023</a> <ol><li>Navigate to Support &gt; Help in the main menu.</li><li>Select Open a support request in the Help popup.</li><li>This will open the Support Tickets page, which displays all of your support tickets (both open and resolved).</li><li>You can use the search bar or sorting options to find specific tickets. To focus on your open tickets, simply set the Show filter to Active.</li></ol> However that page is currently showing an error and not loading. Send a message to your reseller to inform them to create a ticket for you so you can see your database tickets.

advanced support

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Hi, I am trying to access my support tickets to reply, their is no advance support tab under support anymore, how do I access the tickets I have raised to reply.

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advanced support