Hi Team,
what is the best way of setting up an A/B service for a vehicle.
The (a) service is every 40,000km and the (b) service is every 60,000km.
We need the b serivce to trigger 60.00 km on top of the A service reading. but they are set up in the system as 2 services that run independently.
Any ideas?
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Hello @OHurs-1741 ,
Hi, great question and a common challenge for fleets with staggered service intervals. Thank you for bringing it up here in our community.
Unfortunately MyGeotab's Maintenance module doesn't currently support dependent service scheduling. So there's no built-in way to make the B service automatically trigger X km after the A service completes. Both services run independently from their own odometer counters, which is exactly the problem you're describing.
The best current workaround that I could think of:
When you mark a service as complete in MyGeotab, the system allows you to set the next due odometer reading at that point. You can use this to manually chain your services:
1. Set up both A and B services with their intervals as normal
2. When you complete the A service (e.g., at 40,000km), manually set the next B service due date to 40,000 + 60,000 = 100,000km at the time of completion
3. Repeat this each time the A service is completed recalculating and resetting the B service due reading from that point
It's not automatic, but it keeps both services in sync without needing to track it outside of MyGeotab.
On the roadmap:
Dependent and milestone-based scheduling where a service triggers once at a specific odometer reading or relative to another service is a recognized gap and is being explored for a future enhancement. If this is a pain point for your fleet, submitting feedback through the Provide Feedback option in MyGeotab or the feedback form at the bottom of this page is the best way to get it in front of the product team.
Hope that helps! Happy to hear if others in the community have found a better workaround! Feel free to let us know if you have any other questions.
Have a good one!
Eishi FUN
Hello @OHurs-1741 ,
Hi, great question and a common challenge for fleets with staggered service intervals. Thank you for bringing it up here in our community.
Unfortunately MyGeotab's Maintenance module doesn't currently support dependent service scheduling. So there's no built-in way to make the B service automatically trigger X km after the A service completes. Both services run independently from their own odometer counters, which is exactly the problem you're describing.
The best current workaround that I could think of:
When you mark a service as complete in MyGeotab, the system allows you to set the next due odometer reading at that point. You can use this to manually chain your services:
1. Set up both A and B services with their intervals as normal
2. When you complete the A service (e.g., at 40,000km), manually set the next B service due date to 40,000 + 60,000 = 100,000km at the time of completion
3. Repeat this each time the A service is completed recalculating and resetting the B service due reading from that point
It's not automatic, but it keeps both services in sync without needing to track it outside of MyGeotab.
On the roadmap:
Dependent and milestone-based scheduling where a service triggers once at a specific odometer reading or relative to another service is a recognized gap and is being explored for a future enhancement. If this is a pain point for your fleet, submitting feedback through the Provide Feedback option in MyGeotab or the feedback form at the bottom of this page is the best way to get it in front of the product team.
Hope that helps! Happy to hear if others in the community have found a better workaround! Feel free to let us know if you have any other questions.
Have a good one!
Eishi FUN
@EishiFUN Thank you for your reply. It is odd this isnt a feature yet given the large number of truck logistics fleet with Geotab.
I will submit something in the feedback hub but for now i will create a custom add-in as the end client found the recommened work around to be too techincal
Hi @OHurs-1741
Is the customer sometimes doing the A & B at the same time requiring the next B to be done 60k after the A? if so just tell the system that you did a B when you did the A and it will count the next B 60k from the A service. or if it needs to be 60K after each A, can you not make the B interval 100k?