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Questions around Unidentified driving in Geotab Drive.

SThom-1968
Oorspronkelijke plaatser

When a driver "skips" Unidentified Driving is there a way for them to go back and assign to themselves without removing the vehicle and re adding?

How many times will it ask a driver if it is their driving? Is it unlimited until it is assigned?

 

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Populaire antwoorden

EishiFUN
Community-beheerder

Hello @SThom-1968​ ,

 

Thank you for asking your question in our community. If there are unidentified driving logs for a vehicle then anytime a driver logs into that vehicle it will prompt them to claim the logs asking if it was them doing the driving. This will keep prompting any driver who chooses that vehicle until no unidentified logs remain. The only trigger for this is to assign the vehicle to yourself. Other than assigning the vehicle there is no way to prompt these logs to be claimed.

 

Let us know if you have any follow up questions or are experiencing otherwise. We are here to help.

 

Have a good one!

Eishi FUN

1 antwoord

EishiFUN
Community-beheerder

Hello @SThom-1968​ ,

 

Thank you for asking your question in our community. If there are unidentified driving logs for a vehicle then anytime a driver logs into that vehicle it will prompt them to claim the logs asking if it was them doing the driving. This will keep prompting any driver who chooses that vehicle until no unidentified logs remain. The only trigger for this is to assign the vehicle to yourself. Other than assigning the vehicle there is no way to prompt these logs to be claimed.

 

Let us know if you have any follow up questions or are experiencing otherwise. We are here to help.

 

Have a good one!

Eishi FUN

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