Pāriet uz galveno saturu

How/where to submit feature requests + bug reports

Charlie_5
Oriģināls plakāts

I have a laundry list of feature requests and a few bug reports, but I don't have much confidence in the Provide Feedback link because it's obviously not designed to handle the depth + breadth of anything complicated.
Is the community forum an adequate place to put those until the dev team creates a better system? And yes, an improved feedback form is part of my laundry list....

@EishiFUN
@Genevieve-1051

A place for everything, and everything in its place... but where exactly is that?
Charlie

Pievienojieties sarunai

You need to be logged in to reply to this post and participate in the Geotab Community discussions.

2 Atbildes

EishiFUN
Kopienas administrators

Hello @Charlie_5 ,

Thank you for bringing this up in our community. I would encourage you to still give any feedback you have including feedback about the feedback form to our team using that form. This goes straight to our product team and is reviewed by them. If you have suggestions on how to make that form better or what exactly you are looking for when giving feedback this would be great to let our team know.

Giving feedback in the form of a post like this could create some discussion but the best way to make sure our product team is actually seeing it is to give feedback using that form.

Thank you for your understanding and feel free to reach out if you have any other questions. We are here to help.

Have a great day!
Eishi FUN

Charlie_5
Oriģināls plakāts

Eventually, I hope to provide feedback through the normal "feedback" page, but at the moment it is hard to relay detailed or technical information through that form.
The plan right now is to post my suggestion in the community section, and then put the link in the feedback form so that they can see more details immediately.
I will probably do that in a few days when I have some time to put everything together; I wanted to make sure that this would be a viable workaround before I spent the time + energy creating a mock-up blueprint that aligns with typical industry standards.

Joprojām ir jautājumi?