Hi, everyone.
Does anyone know exactly when the data from the Surfisght cameras is updated?
I understand it's at the end of this month or the beginning of next month. Is that correct?
Hi, everyone.
Does anyone know exactly when the data from the Surfisght cameras is updated?
I understand it's at the end of this month or the beginning of next month. Is that correct?
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Hi @unknown user , great question!
If you're referring to the camera's monthly data usage cycle, it begins on the 1st of each month. The usage counter therefore resets at the start of the new calendar month, rather than at the end of the previous month.
If you mean video events or recordings, those are uploaded as the camera connects and are not updated on a monthly schedule.
More information is available here:
View data usage from MyGeotab (https://kb.surfsight.net/hc/en-us/articles/4407300876562-View-the-data-usage-from-MyGeotab)
Hope that helps!
Eishi FUN
Hi @unknown user , great question!
If you're referring to the camera's monthly data usage cycle, it begins on the 1st of each month. The usage counter therefore resets at the start of the new calendar month, rather than at the end of the previous month.
If you mean video events or recordings, those are uploaded as the camera connects and are not updated on a monthly schedule.
More information is available here:
View data usage from MyGeotab (https://kb.surfsight.net/hc/en-us/articles/4407300876562-View-the-data-usage-from-MyGeotab)
Hope that helps!
Eishi FUN
@EishiFUN Hi Eishi,
That's right, I'm referring to the usage data cycle.
Thank you very much for your support.
Best regards.
Data plans for Surfsight cameras through Geotab's ********* program have no fixed-term contracts and operate on a month-to-month basis. The kit includes a SIM card with a 1G or 2G data access plan, depending on the package.