We have a backend processor that aggregates data for a CSV report. This involves making many multiCall requests concurrently to speed up processing. However, we've encountered issues that we believe are caused by hitting the maximum concurrent request limit. We've found a value that seems to work reliably without errors, but we're wondering: what is the recommended or optimal value to use here? Note I am not referencing the rate limits, but the total number of connections a single source may have with the Geotab servers at one time.

What is the maximum number of concurrent requests allowed through the Geotab API from a single source?

I am getting FuelTaxDetail objects via GetFeed, and then traversing through them to calculate all of the hourly data. All of the rows that I create from the calculation match up with what appears in the Geotab IFTA report add-in, but the add-in contains additional rows with vehicles that I do not have in my results.(the vehicles don't have existing FuelTaxDetail objects within the datetime range either)In my results I also have FuelTaxDetail objects that don't appear in the add-in. It could be that way because they have 0 distance, but some rows in the add-in's report do have 0 distance. Where is the Geotab add-in report getting all of it's data from?What sort of filters are being put on the data to prevent it from being included?

Geotab IFTA Report Add-in Results Differ From FuelTaxDetail Results Within Same Datetime Range

Hello, I am trying to upload an image via the UploadMediaFile method, I can successfully create a MediaFile object and call it in a get request. I am unsure how to actually upload the binary image data along with the MediaFile in python. The error I am getting is: default() missing 1 required positional argument: 'o'orinvalid json data            mediaFile = {
                'name': original_file_name + extension,
                'fromDate': today,
                'solutionId': fuel_transaction_id,
                'device': {'id': device_id},
                'metaData': {'name': original_file_name, 'size': image.size}
            }
 
            api.add('MediaFile', entity=mediaFile)
            media_file = api.get('MediaFile', search={'solutionId': fuel_transaction_id})
           
            # Results in an error
            api.call('UploadMediaFile', mediaFile=media_file[0], optimizedStream=bytes) 

How to UploadMediaFile in Python

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Yeah I figured this one would be hard to pin point to a exact number haha. We will introduce an automatic limit to lower or raise when necessary to reduce errors but still be as efficient as possible. Thanks!

Hey <a href="/user/doug-peterson-1854" data-id="1854" data-value="DPete-1854" data-denotation-char="@" class="text-decoration-none mention">@DPete-1854</a>​, You code looks correct, assuming the device ID and name are set properly in your parameters, this should be performing the update.However, calling the API method Set does not return the new updated entity, hence the undefined return value. You must re-fetch the entity using a followup request using the Get method with a valid search. Please note that this Set request is overriding all groups on this device, leaving the group with id: b27B8 assigned as the only group to this device. If you are simply intending to add a group, you should first Get the device, and set the entity in the Set to this device, and add your group to the existing array of group objects. Let me know if you need help with this.

API to Change Vehicle Group

Hey <a href="/user/dave-cooke-2058" data-id="2058" data-value="DCook-2058" data-denotation-char="@" class="text-decoration-none mention">@DCook-2058</a>​, You are correct in that you require authentication to utilize most API methods.Your URL, format, and HTTP Method are correct, you are just missing the correct body for your requests (authentication -&gt; subsequent data requests). I am not familiar with MS Fabric, but you should be able to place the following valid JSON into the request body<ol><li>Make an Authenticate call with request body:</li></ol><code>{
 "method": "Authenticate",
 "params": {
 "database": "",
 "userName": "",
 "password": ""
 }
}</code>  <ol><li>Obtain the session ID from the response if successful.</li><li>Make the subsequent API calls you need to make with the session ID in the credentials parameter in the request body like so:</li></ol><code>{
 "method": "Get",
 "params": {
 "typeName": "Device",
 "credentials": {
 "database": "",
 "userName": "",
 "sessionId": ""
 }
 }
}</code>  For reference view the Make your first API call section:https://developers.geotab.com/myGeotab/guides/concepts

Connecting to Geotab API from MS Fabric

Thanks for the reply. However, rate limits don't appear to be the issue we're facing, we're not encountering any OverLimitExceptions, and we're already following best practices for rate limiting. We have a backend processor that issues concurrent requests while respecting those limits (many workers issuing requests at the same time instead of waiting for one after the other, each worker will wait and handle any rate limit issues on their own). Despite this, we were receiving generic server errors. After reducing the number of concurrent connections to Geotab from 50 to 15, the system started running smoothly again. Given this, we're reaching out to ask if there's a recommended maximum number of concurrent connections (or semaphore value) you advise for this type of usage, based on your best practices for this particular scenario.

We have a backend processor that aggregates data for a CSV report. This involves making many multiCall requests concurrently to speed up processing. However, we've encountered issues that we believe are caused by hitting the maximum concurrent request limit. We've found a value that seems to work reliably without errors, but we're wondering: what is the recommended or optimal value to use here? Note I am not referencing the rate limits, but the total number of connections a single source may have with the Geotab servers at one time.

Hello <a href="/user/roman-lisovskiy-2050" data-id="2050" data-value="RLiso-2050" data-denotation-char="@" class="text-decoration-none mention">@RLiso-2050</a>​,After reviewing the API calls triggered when generating a Trips History Advanced Report, it appears that non-public methods are being used using separate authorization than the traditional public methods. There's is an older post that raised a similar question, which I've linked below.<a href="/user/eishifun" data-id="1044" data-value="EishiFUN" data-denotation-char="@" class="text-decoration-none mention">@EishiFUN</a>​  — do you happen to have any insight into whether there's been any progress or updates regarding the functionality mentioned in this post?🔗 <a href="https://community.geotab.com/s/question/0D52J00007LaTt4SAF/is-there-a-way-to-use-the-api-to-access-the-reports-that-are-available-in-the-reports-view-in-mygeotab?language=en_US" target="_blank">https://community.geotab.com/s/question/0D52J00007LaTt4SAF/is-there-a-way-to-use-the-api-to-access-the-reports-that-are-available-in-the-reports-view-in-mygeotab?language=en_US</a>

Trips History Advanced report by API

<a href="/user/tucker-peebles-1087" data-id="1087" data-value="TuckerBA-1087" data-denotation-char="@" class="text-decoration-none mention">@TuckerBA-1087</a>​ can correct me if there is a better alternative, but I believe the simplest option would be to retrieve status data with a results limit and a sort by date descending since these are frequently pushed data points. That way you can use the datetime of the unplugged date as the fromDate in the Get request to obtain the first data point pushed since the disconnect.<code>api.call("Get",{"typeName":"StatusData",
 "resultsLimit":1,
 "search":{
 "fromDate": "UNPLUGGED_DATE", 
 "device":{"id": "DEVICE_ID"}
 },
 "sort": {
 "sortBy": "date",
 "sortDirection": "desc"
 }
});</code>

How to track and calculate device unplug duration using Geotab SDK/API

Hey <a href="/user/admin-user-1440" data-id="1440" data-value="AUser-1440" data-denotation-char="@" class="text-decoration-none mention">@AUser-1440</a>​, The following diagnostic IDs can be used to find when a specific device has been unplugged:DiagnosticDeviceHasBeenUnpluggedIdDiagnosticGpsAntennaUnpluggedId Use them in a FaultData Get request:<code>api.call("Get", {
 "typeName": "FaultData",
 "search": {
 "deviceSearch": {
 "id": "DEVICE_ID"
 },
 "diagnosticSearch": {
 "id": "DiagnosticDeviceHasBeenUnpluggedId"
 }
 }
}, function(result) {
 console.log("Done: ", result);
}, function(e) {
 console.error("Failed:", e);
});</code>  Refer to this article for more details:https://www.geotab.com/blog/unplugged-devices/

Hey <a href="/user/admin-user-1440" data-id="1440" data-value="AUser-1440" data-denotation-char="@" class="text-decoration-none mention">@AUser-1440</a>​  From your API responses, it appears that the request was successful. When I run the same code on my database, I see the driver name update and appear in the corresponding column on the Assets page.The "Your Assets" page reflects the driver currently associated with the asset, assuming no filters are enabled. However, the driver change you submitted and reviewed is from 05-14. Could you run one more GET request using the earliest date (05/13 00:00:00) as the fromDate? This should return an array of all driver changes since that time and help us determine if any additional changes have occurred.Also, are there any data access restrictions on your user account, such as group permissions, that might be limiting which users and drivers you're able to see? One more thing to try: you could re-submit the Add DriverChange request using the current time as the dateTime property to see if the driver updates correctly in the UI. It's possible the driver may have been unassigned.

How to Assign Driver to Device/Asset Using MyGeotab SDK

I see the issue, the correct format should be year-month-day, your datetime has year-day-month. Correct date: 2025-05-13T23:05:26.267Z

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What is the maximum number of concurrent requests allowed through the Geotab API from a single source?

Geotab IFTA Report Add-in Results Differ From FuelTaxDetail Results Within Same Datetime Range

How to UploadMediaFile in Python