Hello, On Geotab Drive, when going on the Messages tile, the customer is unable to choose a user to send the message to. He can send the message only to the Administrator, whereas he would like to send the message to an another user of MyGeotab : the &quot;Repair center&quot; user. Is it something we should configure in the profile of the &quot;Repair center&quot; user or in the driver profile using Geotab Drive ? Both have the rights to send&#x2F;receive messages. What else should we check ? Thanks in advance.

Messages on Geotab Drive App

<a data-id="8241" data-value="Tony_M" data-denotation-char="@" href="/user/tony_m" class="text-decoration-none mention">@Tony_M</a> Yes as I said use the outside the zone then you cu.mulative time and distance for the rule

MyGeotab - Customized rule for leaving area

It's not possible to select specific days of the week directly in the standard automation settings. To do this, you need to customize the Excel report template (like the Trip Summary) using formulas to filter only Saturdays and Sundays, and then upload that custom template to MyGeotab for scheduled sending.

MyGeotab Week-end Report automation

<a data-id="6023" data-value="sjohnson-nynjflnv" data-denotation-char="@" href="/user/sjohnson-nynjflnv" class="text-decoration-none mention">@sjohnson-nynjflnv</a> I will try. Thank you !

<a data-id="11013" data-value="sonic_910" data-denotation-char="@" href="/user/sonic_910" class="text-decoration-none mention">@sonic_910</a> There's no group defined. In the rule, the customer has choosed directly the asset. No, the rule didn't triggered any event although the customer told me the asset has leaving the area. The customer has all the clearances has he is an administrator. This is the actual rule conditions : Asset &quot;KX030-4 CANOPY ( 52923 )&quot; where (Distance of Exiting Area &quot;MAGASIN LOCAVERT VITRY&quot; &gt; 200 m) The customer wants to receive an email when his asset &quot;KX030-4 CANOPY ( 52923 )&quot; leaves the area &quot;MAGASIN LOCAVERT VITRY&quot; more than 200m. Thanks in advance.

<a data-id="6023" data-value="sjohnson-nynjflnv" data-denotation-char="@" href="/user/sjohnson-nynjflnv" class="text-decoration-none mention">@sjohnson-nynjflnv</a> Thank you for your answer. The problem is not the email or the email template. I think the problem is the rule herself. I would like to be sure that the conditions the customer put to trigger the event is correct : Asset &quot;KX030-4 CANOPY ( 52923 )&quot; where (Distance of Exiting Area &quot;MAGASIN LOCAVERT VITRY&quot; &gt; 200 m) Because since the rule has been actvated, it has never triggered an event although the customer said that it should. Thanks in advance.

Hello, I want to automate a monthly report to get the distance traveled on Saturday and Sunday only. Is it possible ? On the automation parameters, there's no possibility to select Saturday and Sunday only. Thanks in advance.

Hello, A customer wants to create a rule to be informed when his asset leaves an area more than 200m. We create a personnalized rule with the following condition : Asset &quot;KX030-4 CANOPY ( 52923 )&quot; where (Distance of Exiting Area &quot;MAGASIN LOCAVERT VITRY&quot; &gt; 200 m) But the customer comes back saying that the asset has leaving the area &quot;MAGASIN LOCAVERT VITRY&quot; but he didn't received any email. I assume there's something wrong with the condition. Thanks in advance for your insights.

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Messages on Geotab Drive App

MyGeotab - Customized rule for leaving area

MyGeotab Week-end Report automation