<p>It's normal for there to be a delay. When a device is reactivated in MyAdmin, it can take up to 24 hours to fully sync with MyGeotab and resume transmitting data. If after 24 hours the devices still appear as suspended in MyGeotab, I recommend asking your dealer to check the status in MyAdmin again.</p>

Go device Rate Plan Suspend Mode

<p>My plan was suspended by my reseller by mistake and then updated again. However my devices still say suspended even though reseller shows them active. Is there a time delay on them activating again? My reseller says everything is active on their side, geotab says give it 24 hrs on their side. What do I do?</p>

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Go device Rate Plan Suspend Mode