Video recordings

Use the Video Recordings page to view recordings captured by cameras in your assets.

Video recordings are displayed on the Video Recordings page.

Each video recording shows the driver name, asset name, date, and time stamp of the recording. If no driver is associated with the asset, the recording is marked with Unknown driver.

You can filter your recordings by:

  • Group: The company group associated with the camera (the same group as the asset associated with the device).

  • Asset: The asset associated with the camera.

  • Driver: The driver of the asset associated with the camera.

  • Rules: The rule governing the exception that generated the recording.

You can also choose to display failed video recordings and custom trip recordings by clicking the corresponding checkboxes under Other in the Filter panel.

An option to display dismissed events is also available. This checkbox is disabled by default, so dismissed events remain hidden unless you choose to display them.

You can find the Video Recordings page by navigating to Video > Recordings in the main menu.

Video recording details

Detailed information about video recordings is available on the Video Recordings page.

From the Video Recordings page, you can click on a recording thumbnail to open additional information about the recording. You can use the detail window to:

  • Click to play the recording

  • Use the dropdown menu at the top of the video to switch between Front view and Cabin view (if available)

  • Use the dropdown menu at the top of the page to mark the exception as valid or dismissed

  • Use the More actions menu button to:

    • View exception details: View detailed information about the exception.

    • Edit exception rule: Edit the rule governing the exception that generated the recording.

    • View full trip: View the trip during which the exception took place on the Trips History page.

    • Copy URL: Copy the URL of the video recording.

  • View event details, including the rule governing the exception that generated the recording; the location at which the event occurred (including zone information, if applicable); the distance, maximum driving speed, and posted driving speed during the event; and the media type.

  • Add related documents to the video recording, or browse previously added documents.

  • Add a comment to the video recording.

Viewing live video recordings on the Map

Learn how to view live video recordings from your assets using the Map.

Note: Not all camera models support live video streaming. Check your product specifications to make sure it's supported by your camera model.
  1. Navigate to the Map in the main menu.
  2. Select the asset you want to view live video for from the map.
  3. Click Live video in the asset detail panel.
The live video feed opens directly in the asset detail panel.

Viewing video playback on the Trips History page

Learn how to view video recordings generated by exception events directly from the Trips History page.

  1. Navigate to Productivity > Trips History in the main menu.
  2. Select the relevant time period and assets for the recordings you want to view.
  3. Select your desired trip segments from the list.
    Once a segment has been selected, a detail window will open on the right side of the page. It shows the asset name, and lists any events for which recordings are available.
  4. Click the event you want to view from the list.
    The window automatically updates to show the video recording and event details.
Note: When the camera has recorded multiple instances of the same exception event, the instances are grouped together under a Collection heading. Click the heading to view a list of the exception events in that collection.

Requesting a custom video recording

Learn how to request custom video recordings directly from the Trips History feature using the Map.

  1. Navigate to Productivity > Trips History in the main menu.
  2. Select the relevant time period and assets for the video recording you want to view.
  3. Select the trip you want to view from the list.
    A window will open alongside the trips list to display the trip plotted on the Map.
  4. Click the portion of the trip you want to request custom video for.
  5. In the menu that opens, select Request custom video recording.
  6. Specify the recording start time and the recording length.
    Note: The recording length has a minimum length of 30 seconds and a maximum length of 4 minutes.
  7. Click View recording.
The video will play directly in the window.

Viewing pending video requests

Learn how to view pending video requests on the Video Recordings page.

  1. Navigate to Video > Recordings in the main menu.
  2. Click Pending video requests in the top menu.
    A side panel opens to display a list of your pending video requests.
  3. Review your video requests.
    Note: Video requests that are Queued are in line to be processed. Video requests that are Failed were unable to be completed.
If a video request is marked as failed, click Retry to submit the request again.

Downloading videos from MyGeotab

Learn how to download videos from MyGeotab directly to your device.

  1. Navigate to Video > Recordings in the main menu.
  2. Select the video you want to download.
  3. In the video playback panel, select the More actions menu button at the bottom of the video and click Download video.
You can find your video in your browser's download list, or in the downloads folder on your device.