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Database Add-Ins

<main role="main"><article role="article" id="concept-963" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Database Add-Ins</h1><div class="body conbody"><p class="shortdesc">Database Add-Ins extend <span class="keyword">MyGeotab</span> with fleet   management, reporting, and admin features.</p><p class="p">Database Add-Ins are software solutions from the Marketplace. They provide features that benefit the entire fleet, not just single devices.</p><p class="p"><span class="ph">A Database Add-In's cost is tied to the Customer's database.</span> You are billed a single monthly fee for the database that uses the Add-In. This fee stays the same no matter how many devices or users you have.</p><p class="p">Database Add-Ins are used for:</p><div class="p"><ul class="ul"><li class="li"><p class="p"><span class="ph b">Seamless integration</span>: These connect your fleet data with the Customer's other business programs (such as accounting or reporting tools).</p></li><li class="li"><p class="p"><span class="ph b">Database-wide reporting</span>: These give advanced reports that look at data across the whole fleet. Use this to check trends, rules, and budget plans.</p></li><li class="li"><p class="p"><span class="ph b">Global administration</span>: Manage a large number of users, vehicles, or settings at once.</p></li></ul></div></div><article class="topic reference nested1" id="reference-4116" aria-labelledby="ariaid-title2"><h2 class="title topictitle2" id="ariaid-title2">Understanding the Database Add-Ins table</h2><div class="body refbody"><p class="shortdesc">Provides a quick reference to the table on the Database Add-Ins tab via <span class="ph"><span class="keyword wintitle">Add-In Subscriptions</span></span>.</p><table class="table" id="reference-4116__generated-table-id-1"><caption></caption><colgroup><col style="width:100%"><col></colgroup><thead class="thead"><tr class="row"><th class="entry" id="reference-4116__generated-table-id-1__entry__1">Column</th><th class="entry" id="reference-4116__generated-table-id-1__entry__2">Description</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph"><span class="ph uicontrol">Database</span></span></td><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph">The  database name in MyGeotab.</span></td></tr><tr class="row"><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph"><span class="ph uicontrol">Add-In</span></span></td><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph">The name of the Add-In.</span></td></tr><tr class="row"><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph"><span class="ph uicontrol">Plan</span></span></td><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph">The Rate Plan name.</span></td></tr><tr class="row"><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph"><span class="ph uicontrol">Monthly fee</span></span></td><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph">The recurring monthly cost.</span></td></tr><tr class="row"><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph"><span class="ph uicontrol">Status</span></span></td><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph">The current state or stage of this item.</span><ul class="ul"><li class="li"><p class="p">Active: Add-Ins that are available for  use.</p></li><li class="li"><p class="p">Inactive: Add-Ins that are temporarily disabled and unavailable for use.</p></li></ul></td></tr><tr class="row"><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph"><span class="ph uicontrol">Rate Plan code</span></span></td><td class="entry" headers="reference-4116__generated-table-id-1__entry__1 reference-4116__generated-table-id-1__entry__2"><span class="ph">The promotional code used for a monthly subscription.</span></td></tr></tbody></table></div></article><article class="topic concept nested1" id="concept-1011" aria-labelledby="ariaid-title3" lang="en-us"><h2 class="title topictitle2" id="ariaid-title3">Customize your view on the Database Add-Ins tab</h2><div class="body conbody"><p class="shortdesc">Show, hide, sort, and move columns to adjust your view on the page.</p><p class="p">You can customize your view of the table in three ways: hiding or showing columns, sorting, and moving columns.</p><div class="p"><ul class="ul"><li class="li"><p class="p">To hide or show  columns, select the <span class="ph uicontrol">gear</span> icon and choose the columns you want.</p><p class="p"><img class="image" src="https://storage.googleapis.com/geotab-ebd64c4d-0817-451e-b72c-dbc50970c140/snapshots/xqJ8eon3OCvjyDNTkgzU/f8e4b0aa-8bbf-43b3-9cbd-8a30c0db8c62?X-Goog-Algorithm=GOOG4-RSA-SHA256&amp;X-Goog-Credential=multi-tenant-k8s-content-api%40production-services-302914.iam.gserviceaccount.com%2F20261008%2Fauto%2Fstorage%2Fgoog4_request&amp;X-Goog-Date=20261008T200249Z&amp;X-Goog-Expires=86400&amp;X-Goog-SignedHeaders=host&amp;X-Goog-Signature=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" alt="Table configuration options icon (gear symbol) on a data table, highlighted within a box. This icon allows users to customize the displayed columns."></p></li><li class="li"><p class="p">To sort the table, hover over a column header, and select the <span class="ph uicontrol">sort</span> icon.</p><p class="p"><img class="image" src="https://storage.googleapis.com/geotab-ebd64c4d-0817-451e-b72c-dbc50970c140/snapshots/xqJ8eon3OCvjyDNTkgzU/f0118705-8b18-4738-93f6-c26afe38e66a?X-Goog-Algorithm=GOOG4-RSA-SHA256&amp;X-Goog-Credential=multi-tenant-k8s-content-api%40production-services-302914.iam.gserviceaccount.com%2F20261008%2Fauto%2Fstorage%2Fgoog4_request&amp;X-Goog-Date=20261008T200249Z&amp;X-Goog-Expires=86400&amp;X-Goog-SignedHeaders=host&amp;X-Goog-Signature=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" alt="The Sort by icon that displays on a column header on hover. This icon allows users to reorder the table data in ascending or descending order."></p></li><li class="li"><p class="p">To move a column, hover over the column header, then  drag it to a new spot.</p><p class="p"><img class="image" src="https://storage.googleapis.com/geotab-ebd64c4d-0817-451e-b72c-dbc50970c140/snapshots/xqJ8eon3OCvjyDNTkgzU/0ce54f39-c0a3-4150-bf78-aa88e4ba943e?X-Goog-Algorithm=GOOG4-RSA-SHA256&amp;X-Goog-Credential=multi-tenant-k8s-content-api%40production-services-302914.iam.gserviceaccount.com%2F20261008%2Fauto%2Fstorage%2Fgoog4_request&amp;X-Goog-Date=20261008T200249Z&amp;X-Goog-Expires=86400&amp;X-Goog-SignedHeaders=host&amp;X-Goog-Signature=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" alt="The reordering handle icon (6 dots) that displays on a column header on hover. This icon allows users to modify the sequence of columns."></p></li></ul></div></div></article><article class="topic task nested1" id="task-1430" aria-labelledby="ariaid-title4"><h2 class="title topictitle2" id="ariaid-title4">Searching for Database Add-Ins</h2><div class="body taskbody"><p class="shortdesc">Learn how to search for and filter Database Add-Ins on the <span class="ph"><span class="keyword wintitle">Add-In Subscriptions</span></span> page.</p><div class="section prereq p"><p class="p">You must have the <span class="ph b">AddInManagement.Access</span> role to complete this task.</p></div><ol class="ol steps"><li class="li step"><span class="ph cmd">Navigate to <span class="ph"><span class="ph menucascade"><span class="ph uicontrol">Billing</span><abbr title="and then"> &gt; </abbr><span class="ph uicontrol">Add-In Subscriptions</span></span></span> in the main menu.</span></li><li class="li step"><span class="ph cmd">Navigate to the <span class="ph uicontrol">Database Add-Ins</span> tab.</span></li><li class="li step"><span class="ph cmd">Use the following filters to narrow down the list of Add-Ins:</span><table border="1" frame="hsides" cellpadding="4" cellspacing="0" summary="" class="simpletable choicetable choicetableborder"><colgroup><col style="width:50%"><col style="width:50%"></colgroup><thead><tr class="sthead chhead"><th scope="col" class="stentry choptionhd" style="vertical-align:bottom;text-align:left;">Option</th><th scope="col" class="stentry chdeschd" style="vertical-align:bottom;text-align:left;">Description</th></tr></thead><tbody><tr class="strow chrow"><td style="vertical-align:top;" class="stentry choption"><span class="ph"><span class="ph uicontrol">Account</span></span></td><td style="vertical-align:top;" class="stentry chdesc"><span class="ph">Filter to show  line items linked to a specific account number.</span></td></tr><tr class="strow chrow"><td style="vertical-align:top;" class="stentry choption"><span class="ph"><span class="ph uicontrol">Database</span></span></td><td style="vertical-align:top;" class="stentry chdesc"><span class="ph">Filter to show line items for a specific  database.</span></td></tr><tr class="strow chrow"><td style="vertical-align:top;" class="stentry choption"><span class="ph"><span class="ph uicontrol">Plan</span></span></td><td style="vertical-align:top;" class="stentry chdesc"><span class="ph">Filter by Rate Plan name.</span></td></tr><tr class="strow chrow"><td style="vertical-align:top;" class="stentry choption"><span class="ph"><span class="ph uicontrol">Status</span></span></td><td style="vertical-align:top;" class="stentry chdesc"><span class="ph">Filter to show line items based on their current state or stage.</span><ul class="ul"><li class="li"><p class="p">Active: Add-Ins that are available for use.</p></li><li class="li"><p class="p">All: All Add-Ins. </p></li><li class="li"><p class="p">Inactive: Add-Ins that are temporarily disabled and unavailable for  use.</p></li></ul></td></tr><tr class="strow chrow"><td style="vertical-align:top;" class="stentry choption"><span class="ph"><span class="ph uicontrol">Promo code</span></span></td><td style="vertical-align:top;" class="stentry chdesc"><span class="ph">Filter by the specific promo code entered during checkout to receive a discount.</span></td></tr><tr class="strow chrow"><td style="vertical-align:top;" class="stentry choption"><span class="ph"><span class="ph uicontrol">Add-In</span></span></td><td style="vertical-align:top;" class="stentry chdesc"><span class="ph">Filter by Add-In name.</span></td></tr></tbody></table></li></ol><section class="section result"><p class="p">The table displays a list of Add-Ins that match your filter criteria.</p></section></div></article><article class="topic task nested1" id="task-5706" aria-labelledby="ariaid-title5"><h2 class="title topictitle2" id="ariaid-title5">Downloading a Database Add-Ins report</h2><div class="body taskbody"><p class="shortdesc">Learn how to download a Database Add-Ins report to view or share with your company.</p><div class="section prereq p"><p class="p">You must have the <span class="ph b">AddInManagement.Access</span> role to complete this task.</p></div><section class="section context"><p class="p">You can download a CSV report of Database Add-Ins to view or share with other people in your company. The report gives you a summary of your account’s Add-Ins (based on your filters), the associated databases, and monthly fees.</p></section><ol class="ol steps"><li class="li step"><span class="ph cmd">Navigate to <span class="ph"><span class="ph menucascade"><span class="ph uicontrol">Billing</span><abbr title="and then"> &gt; </abbr><span class="ph uicontrol">Add-In Subscriptions</span></span></span> in the main menu.</span></li><li class="li step"><span class="ph cmd">Navigate to the <span class="ph uicontrol">Database Add-Ins</span> tab.</span></li><li class="li step"><span class="hd-label">Optional: </span><span class="ph cmd">Use the available filters to narrow down the list of Add-Ins that will be included in the report.</span></li><li class="li step"><span class="ph cmd">Click <span class="ph uicontrol">Download</span>.</span></li></ol><section class="section result"><p class="p">A CSV file is downloaded to your computer.</p></section></div></article></article></main>

Database Add-Ins extend MyGeotab with fleet   management, reporting, and admin features.

MyGeotab

Access and administration

Log Ins

Passwords

Unified login overview

Getting started

Database setup

New user onboarding

User options

Support options

Database administration

System settings

Preview

Audit log

Data purge

Service accounts

Apps

Apps in Marketplace

Feature availability

Rate plans

Beta features

Marketplace

Integrations

Jobber integration overview

MyGeotab MCP

MyGeotab Model Context

Getting started with MyGeotab MCP

MyGeotab MCP limitations and support

Automated Customer Onboarding Starter Kit

Best Practices for Using Geotab On-Call Services

Central Identity and Access Management — New Secure and Seamless Login Experience

Comprehensive Guide to Support at Geotab

Geotab Marketplace Order Now Partner Guide

Geotab Marketplace Order Now Program

Hardware Order Now End-to-End Integrator Journey

MyGeotab & Geotab Drive Release Notes

Device management

Device setup and removal

Installation history

Automatic Vehicle Management

Device statuses and settings

Device modes

GO Anywhere device settings

Accelerometer Data on the GO Device

Custom Telematics Devices and MyGeotab User Guide

Data Sharing User Guide

Device Status User Guide

Firmware Release Notes

Ford Telematics Modem Activation

Fuel Transaction Provider (WEX) Setup Process V2.1

Geotab and Toyota/Lexus Integrated Solution Partner Guide and FAQ

Geotab GO Anywhere Battery-Powered Device

Geotab Returns FAQ

GO Device Troubleshooting Guide

GO Telematics Device GPS Precision Summary

GO8 RUGGED Support Document

GO9 RUGGED Support Document

GO9 Support Document

GO9+ Support Document

GO9B Support Document

Phillips Connect — MyGeotab User Guide

TripVision Remote Diagnostics — User Guide

Managing users and vehicles

Users

User management

Security clearances

Data access

Archived user accounts

Assets (vehicles)

Assets

Managing assets

Asset types

Archived assets

Assigning vehicles

Linked Assets

Small asset tracking

Asset Utilization

Sharing asset locations

Work Hours

Review pending installations

Restricted Data Mode

Lost Mode

Communications

Notifications

Messaging in MyGeotab

Driver’s Guide to Data Transfer at Roadside Checks

Fleet activity

The Map

Map layers

Map providers

Area Activity

Dispatching locations

Trips

Trips History

Trip Replay

Routes

Planned routes

Zones

Zone types

Using zones on the Map

Investigations

Active Tracking FAQ

Continuous Data Connection Overview

Custom Maps in MyGeotab

Engine Faults Related to Telematics Device Cheat Sheet

Fleetcor Fuel Transaction Setup Process

Fuel Transaction Import Add-In User Guide

Fuel Usage and Fill-Ups FAQ

Geotab IFTA/IRP: Compliance and Implementation

Geotab Integrated Solution for International Trucks — User Guide

Geotab MyPreview Instructions

Route Completion Configuration With a Shapefile

Routes User Guide

Routing & Optimization – Administration User Guide

Routing & Optimization – Dispatch User Guide

Routing & Optimization – Route User Guide

Routing & Optimization — Mobile User Guide

Routing & Optimization — Territory User Guide

Safety Center User Guide

Substance Spreader Protocol

Sustainability Center User Guide

Vehicles Requiring OnStar Activation — GM OnStar Blue Button

Voyager Fuel Transaction Setup Process

WEX and EFS Fuel Transaction Setup Process

HOS and ELDs

HOS setup

HOS rulesets

Hours of Service rulesets

HOS logs

HOS logs overview

Using The Ignore Feature

Reports

Managing reports

Reporting in MyGeotab

Emailed reports

Custom reports

The Dashboard

Productivity reports

Activity and Trips Summary report

Driver Congregation report

Asset Utilization reports

Zone Visits report

Route reports

Material Management report

Device reports

Maintenance reports

Fault reports

Mileage reports

Safety reports

Safety overview

Speeding reports

Aggressive Driving report

Idling time

Log Data & Collisions overview

Driver Safety Scorecard

Compliance reports

IFTA Report

Time Card Report

HOS Logs report

Violations report

Driver Availability report

Sustainability reports

Fuel and Energy Usage reports

Frequently Asked Questions (about Fuel Usage)

EV Charging History report

EV Charge Monitoring

Best Practices for Large Fleet Reporting User Guide

Driver Safety Scorecard Report

Exceptions Page and Reports Enhancements

Groups and rules

Groups

Groups overview

Group management

Group assignments

Rules

Rules overview

Rule management

Rule conditions

Auxiliary rules

Custom rules

Rule-based maintenance automation

EV management rules

Rule notifications

Distribution lists

WhatsApp notifications overview

Events

Data reprocessing

SMS Notifications — The MyGeotab User Guide

Maintenance and diagnostics

Maintenance

Maintenance overview

Asset maintenance

Predictive Maintenance Insights

Faults overview

Engine faults related to telematics devices