FAQ
2 mins to read
Ruleset Switcher FAQ
FAQ
2 mins to read
Browse frequently asked questions about the Ruleset Switcher Add-in in the Drive App. With the Ruleset Switcher Add-in, drivers and co-drivers can easily switch between any two rulesets within Geotab Drive. Requires the Regulatory Rate Plan to use.
With the Ruleset Switcher Add-In, drivers and co-drivers can easily switch between any two rulesets within Geotab Drive.
In order to use the Ruleset Switcher Add-In, the GO device needs to be on the Regulatory plan.
Geotab Drive is available on Android and iOS devices. Geotab Drive is compatible on connected Android devices running version 4.4 or later. Geotab Drive is also available on Apple mobile devices running iOS 8.0 or later.
Details about the supported rulesets and exemptions can be found in the Geotab Product Guide.
As an engineering company that develops industry leading fleet management technology, customer support is a key priority for Geotab. To receive technical support and training, please call your Authorized Geotab Reseller. The contact information for your reseller can be found in the MyGeotab database by navigating to Getting Started & Help > Support.Alternatively, you can post your questions online in Geotab’s forums.
From the Geotab Drive app, select the Main menu and access the Settings page. Choose the option to report a bug and provide as much details as possible. It is recommended that details about the time of the incident, the GO device serial number, the mobile device type and version, and the operating system version be included. If possible, capture screenshots or photos of the issues that persist.