Hey <a data-id="12042" data-value="timegan" data-denotation-char="@" href="/user/timegan" class="text-decoration-none mention">@timegan</a> I saw the ticket looks like you are good here but just wanted to reach out and doublecheck

Verification Emails from MyGeotab not being sent

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> I updated the ticket with feedback. I resent invitation to 2 different drivers and neither got it.

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Yes. I have been emailing back and forth with Jay. We still haven't figured it out.

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> No. I did not get an opportunity to open a ticket. I emailed helpdesk@geotab.com and only go an acknowledgement. Nothing since.

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Wait. #01987384

Thank you. Did yours start working? I resent the invitations just now. Will wait to see if they receive them.

I have users that are not getting the Verification emails. I've checked and double-checked everything. I've reached out to GeoTab and have not received an answer. The Chat Bot tells me to do everything I've already done and then disconnects me from Chat. The Helpdesk and support has taken a dive in recent months. I do not remember a time when I couldn't get a quick response and a satisfactory solution.

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Viimane tegevus

Verification Emails from MyGeotab not being sent