I have the camera settings turned on per below, but my supervisor still does not have the option to download a video recording like the Admins do.

I have the camera settings turned on per below, but my supervisor still does not have the option to download a video recording like the Admins do.

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Hello @ALESZ-10891 ,
Thank you for asking your question in our community. I believe you also need to have view live video enabled for them to download the videos. Will you try that and see if it works?
I look forward to hearing from you.
Have a good one!
EishI FUN
| Hello, |
| Our team ran tests across various scenarios, and as you mentioned, the video viewing option must be enabled in order to download the videos. |