Hi <a data-id="12235" data-value="jordenvinoray" data-denotation-char="@" href="/user/jordenvinoray" class="text-decoration-none mention">@jordenvinoray</a> ! Great question - thanks for asking the Geotab Community! Yes, you can set up rules in MyGeotab to monitor the health status of your Surfsight cameras and receive notifications when their status changes. You'll want to configure a rule that reports on changes to camera health status which indicates if the device is working as expected and able to upload videos to MyGeotab. If a device isn't performing correctly, the camera health status will indicate the issue and suggest actions to restore its functionality. To create a rule that triggers when a camera health status changes, you can add a new rule with the following condition in the Advanced Conditions Editor: <code>Status Data Diagnostic &quot;Video device health (0. HEALTHY, 1. UNSTABLE, 2. UNHEALTHY, 3. NOT_WORKING)&quot; &gt; 0 IsValueMoreThan[value=0]( FilterStatusDataByDiagnostic[diagnostic=aOzdYMcJkw06ft9g4uXvpIA] )</code> This condition will trigger the rule if the camera's health status is anything other than &quot;HEALTHY&quot; (0). To set this up:<ol><li>Navigate to Groups &amp; Rules &gt; Rules from the main menu.</li><li>Click Add or + Rule.</li><li>Fill out the Rule name, and optionally select a color, groups to publish to, and add comments. Leaving the Publish to groups field empty will publish the rule to the Company group by default.</li><li>Navigate to the Conditions tab.</li><li>Click the Scroll icon to open the Advanced conditions editor to write your own custom conditions.</li><li>Enter: <code>Status Data Diagnostic &quot;Video device health (0. HEALTHY, 1. UNSTABLE, 2. UNHEALTHY, 3. NOT_WORKING)&quot; &gt; 0 IsValueMoreThan[value=0]( FilterStatusDataByDiagnostic[diagnostic=aOzdYMcJkw06ft9g4uXvpIA] )</code></li><li>Navigate to the Notifications tab.</li><li>Click your desired notification type (Add email).</li><li>Specify the desired recipients and any other necessary details.</li><li>Click Add.</li><li>Click Save.</li></ol> New custom rules can be found under the Advanced rules section. Once this report is set up, you should receive notifications for when the device is not working. Then you can view recommended actions to solve potential camera problems for each notification by:<ol><li>Navigating to the Assets page in the main menu.</li><li>Navigating to the Cameras tab.</li><li>Locating the device you want to view.</li><li>Clicking the health status listed in the Cameras health column to open additional information about the problem.</li><li>Reviewing the recommended actions listed.</li></ol> Please let me know if this helps, or if you were looking for something else or run into any issues! Warmest regards, Gen

How do I configure a rule to send me a notification on my Surfsight camera status?

Hello! I recently discovered that some of my cameras have been offline. Is there a way to configure a rule that will allow me to send an email notification to myself when a camera goes offline? This is important so that I can check the power of a camera and ensure that it is functioning properly.

page-user page-user-jordenvinoray template-account-profile page-status-200 theme-harmony user-guest

Actividad reciente

How do I configure a rule to send me a notification on my Surfsight camera status?