<pre data-language="plain">Hello,

Our team ran tests across various scenarios, and as you mentioned, the video viewing option must be enabled in order to download the videos.</pre>

Supervisor clearance cannot download videos for GO Focus Plus camera

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I have the camera settings turned on per below, but my supervisor still does not have the option to download a video recording like the Admins do.<img src="/forum/plugins/gcs-uploads/files/069Pd00001AHy9ZIAT.png" alt="image" />

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Supervisor clearance cannot download videos for GO Focus Plus camera