MyAdmin

Installation

Installation verification

<main role="main"><article role="article" id="concept-8261" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Installation verification</h1><div class="body conbody"><p class="shortdesc">Verify an installation to ensure every new installation, remove, swap, and service is done correctly. This also ensures all vehicle details are updated and accurate in MyGeotab.</p><p class="p"><span class="ph"><span class="keyword wintitle">Verify an Installation</span></span> lets Installers check device installation and services. You can find this page by going to <span class="ph"><span class="ph menucascade"><span class="ph uicontrol">Install</span><abbr title="and then"> &gt; </abbr><span class="ph uicontrol">Verify an Installation</span></span></span>.</p><p class="p">Types of installation verifications:</p><div class="p"><ul class="ul"><li class="li"><p class="p"><span class="ph uicontrol">New Installation</span>: Installers verify that a new device was correctly installed in an asset.</p></li><li class="li"><p class="p"><span class="ph uicontrol">Remove</span>: Installers can verify  a device was correctly removed from an asset.</p></li><li class="li"><p class="p"><span class="ph uicontrol">Swap</span>: Installers verify that a device was swapped with a new one within the same asset.</p></li><li class="li"><p class="p"><span class="ph uicontrol">Service</span>: Installers verify that they fixed a device or its setup. This is used during troubleshooting to check that issues with the device, wiring, harnesses, or IOX cables have been resolved.</p></li></ul></div><p class="p"><img class="image" src="https://storage.googleapis.com/geotab-ebd64c4d-0817-451e-b72c-dbc50970c140/snapshots/PKEPaucUrR4sSTJIgv20/608f9347-0757-47f7-9700-17f20c0b15ac?X-Goog-Algorithm=GOOG4-RSA-SHA256&amp;X-Goog-Credential=multi-tenant-k8s-content-api%40production-services-302914.iam.gserviceaccount.com%2F20260930%2Fauto%2Fstorage%2Fgoog4_request&amp;X-Goog-Date=20260930T130659Z&amp;X-Goog-Expires=86400&amp;X-Goog-SignedHeaders=host&amp;X-Goog-Signature=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" alt="The Verify an Installation page showing the available services (new installation, remove, swap, and service)."></p></div><article class="topic concept nested1" id="concept-8640" aria-labelledby="ariaid-title2" lang="en-us"><h2 class="title topictitle2" id="ariaid-title2">Why verify your installations?</h2><div class="body conbody"><p class="shortdesc">A verified install shows the device works and creates a record of the work done.</p><p class="p">Checking your installations ensures they are done right the first time and ensures the device is working before you leave the site.</p><div class="p"><ul class="ul"><li class="li"><p class="p"><span class="ph b">Higher quality, faster</span>: Check your installations on-site to find and fix issues fast. This ensures every device works right from the start.</p></li><li class="li"><p class="p"><span class="ph b">Accurate asset data</span>: Installers can save photos and notes about the asset. This data appears in MyGeotab as soon as the installation is approved.</p></li><li class="li"><p class="p"><span class="ph b">Works with any device</span>: Check installations for any Geotab device. It works with GO device, GO Anywhere, IOX devices, and third-party devices.
</p></li><li class="li"><p class="p"><span class="ph b">Simple service management</span>: Use one tool to track new installs, removals, swaps, and general servicing tasks.</p></li><li class="li"><p class="p"><span class="ph b">Clear records</span>: Create a clear, saved record of every job you complete.</p></li><li class="li"><p class="p"><span class="ph b">Seamless integrations</span>: Use our API to share data between our system and your third-party apps.</p></li></ul></div></div></article><article class="topic concept nested1" id="concept-8965" aria-labelledby="ariaid-title3" lang="en-us"><h2 class="title topictitle2" id="ariaid-title3">Types of Installers</h2><div class="body conbody"><p class="shortdesc">Explore the different types of Installers and their roles in verifying device installations and services.</p><p class="p"><span class="ph"><span class="keyword wintitle">Verify an Installation</span></span> lets Installers check device installation and services.</p><p class="p">There are 4 types of Installers who can verify these services. Here is how they work and where they do their checks.</p><div class="p"><table class="table" id="concept-8965__generated-table-id-1"><caption></caption><colgroup><col style="width:100%"><col></colgroup><thead class="thead"><tr class="row"><th class="entry" id="concept-8965__generated-table-id-1__entry__1">Type</th><th class="entry" id="concept-8965__generated-table-id-1__entry__2">Description</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry" headers="concept-8965__generated-table-id-1__entry__1 concept-8965__generated-table-id-1__entry__2">Public Installer</td><td class="entry" headers="concept-8965__generated-table-id-1__entry__1 concept-8965__generated-table-id-1__entry__2">These Installers do not need a login. They verify services through <a class="xref j-external-link" href="https://install.geotab.com/myinstall/public">install.geotab.com</a>.</td></tr><tr class="row"><td class="entry" headers="concept-8965__generated-table-id-1__entry__1 concept-8965__generated-table-id-1__entry__2">Geotab Authorized Installer (also known as Certified Installers)</td><td class="entry" headers="concept-8965__generated-table-id-1__entry__1 concept-8965__generated-table-id-1__entry__2"><p class="p">These Installers are carefully screened by Geotab. They know a lot about Geotab products and verify services through <span class="keyword">MyAdmin</span>. To become one, Installers must apply and pass a test.</p><p class="p"><a class="xref j-external-link" href="https://www.geotab.com/become-installer/">Become a Geotab Authorized Installer</a></p></td></tr><tr class="row"><td class="entry" headers="concept-8965__generated-table-id-1__entry__1 concept-8965__generated-table-id-1__entry__2">Partner Installer</td><td class="entry" headers="concept-8965__generated-table-id-1__entry__1 concept-8965__generated-table-id-1__entry__2">These Installers are hired by the Partner and must be added as a <span class="keyword">MyAdmin</span> user. They verify services using <span class="ph"><span class="keyword wintitle">Verify an Installation</span></span> in MyAdmin.</td></tr><tr class="row"><td class="entry" headers="concept-8965__generated-table-id-1__entry__1 concept-8965__generated-table-id-1__entry__2">Trusted Installer</td><td class="entry" headers="concept-8965__generated-table-id-1__entry__1 concept-8965__generated-table-id-1__entry__2">Geotab selects a group of Authorized Installers to do work on Geotab's behalf. After Geotab adds them to <span class="keyword">MyAdmin</span>, they can manage themselves. This includes adding other Installers and accessing  Helpdesk.</td></tr></tbody></table></div><p class="p">Installers can learn more about this process and steps in the <a class="xref j-external-link" href="https://support.geotab.com/mygeotab/doc/myinstall">MyInstall User Guide</a>.</p></div></article></article></main>

Verify an installation to ensure every new installation, remove, swap, and service is done correctly. This also ensures all vehicle details are updated and accurate in MyGeotab.

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