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edhayes
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Our Zone visits are generally under 200 seconds so generally don't show on the reports. I have created a rule for "entering" the zone but no results are being returned over a period of active transit through the zone. Is there somewhere giving a detailed explanation of how these rules should be set up? It looks right to me but obviously I'm missing something.

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Are your drivers idling or turning ignition off?
.

edhayes
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@sjohnson-6023 They are idling. We visit an airport and are charged per trip so it is important we can create a list to check their invoices

@edhayes you could try a rule in zone, duration 2 min, stopped and ignition on. To see if the would trigger on a rule.

edhayes
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@sjohnson-6023 Thank you. I had set up an exemption rule to trigger on entering the zone but nothing was returned. It looks like there maybe something in assigning the rule to a corresponding group that the vehicle is in. I thought I had, but have modified that now so will test on the next pass.

@edhayes Let me know, if it doesn't. You have to go to more button to add the stopped and select "and" condition ignition on.

or ignition as true

To properly set up a zone entry rule, follow these steps in MyGeotab:
1. Go to Rules & Groups > Rules.
2. Click Add.
3. In the Conditions tab, select Zone > Enter Zone.
4. Select the specific zone or zone type.
5. Make sure the rule is published to the correct groups in the Publish tab.
6. Click Save.

edhayes
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@Cristian.hdz.Prime24 Thanks Christian, it appears to be working now. I needed to match the group with the vehicle group

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