We are developing an internal integration using the MyGeotab SDK and need to programmatically fetch video clips captured by our Geotab GO Focus Plus cameras.In the MyGeotab web portal, we can see the camera clips perfectly under the Video &gt; Events page. On the API side, we are successfully using GetFeed on the ExceptionEvent endpoint to capture the telematics events, but these event payloads do not contain any video links or camera metadata. Furthermore, querying the MediaFile endpoint always returns zero records.Our Questions for the SDK Support Team:What is the correct API endpoint or workflow to retrieve video clips or video URLs for the GO Focus Plus camera?If these video events are not exposed through the standard Geotab JSON-RPC SDK, what is the recommended way for a developer to programmatically access this footage?Thank you for your guidance.

How to programmatically access video from GO Focus Plus cameras?

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Hey Eishi, Thanks for the response and clarification. I attempted a broad MediaFile query without specifying a SolutionId and still received empty results from both calls:<ul><li>Get MediaFile: {'result': [], 'jsonrpc': '2.0'}</li><li>GetFeed MediaFile: {'data': [], 'toVersion': '0000000000000000'}</li></ul>I'm following the suggestion to ask Geotab Support about the SolutionId. But is the SolutionId consistent across all Geotab databases, or is it database-specific? If it is database-specific, is there an API method to retrieve it programmatically to support automation without manual lookup or contacting Support?Also, I noticed video playback in the MyGeotab web portal triggers requests to https://api.smarterai.com/v5/events. Not sure if this is related, but sharing in case it helps with diagnosis.

We are developing an internal integration using the MyGeotab SDK and need to programmatically fetch video clips captured by our Geotab GO Focus Plus cameras.In the MyGeotab web portal, we can see the camera clips perfectly under the Video &gt; Events page. On the API side, we are successfully using GetFeed on the ExceptionEvent endpoint to capture the telematics events, but these event payloads do not contain any video links or camera metadata. Furthermore, querying the MediaFile endpoint always returns zero records.Our Questions for the SDK Support Team:<ol><li>What is the correct API endpoint or workflow to retrieve video clips or video URLs for the GO Focus Plus camera?</li><li>If these video events are not exposed through the standard Geotab JSON-RPC SDK, what is the recommended way for a developer to programmatically access this footage?</li></ol>Thank you for your guidance.

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How to programmatically access video from GO Focus Plus cameras?