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Geotab GoFocus Plus Firewall Requirements

ZMahd-8267
Original Poster

Hello,

We are using the Geotab GoFocus Plus in our database. We've had a couple of instances where users were unable to live stream the camera. We determined this was due to our IT Network firewall blocking access. I'm assuming there was a recent change, and currently we are unable to live stream and our network needs to know what are the firewall requirements in order for users to be able to live stream?

Thank you,

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1 Reply

@ZMahd-8267 Hey yes I had this occur for a few of our customers recently and received this doc from the Geotab support team. Hope it helps!

https://docs.google.com/document/d/1rDP5bw4IwpQhAZdgaiax-L9LRvCIcV2PznyQNREMzFw/edit?tab=t.0

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