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Wha does fault code "Alert: Collision limit for acceleration exceeded" mean?

AArna-1532
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EishiFUN
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Hello @AArna-1532​ ,

 

Thank you for asking your question in our community. This fault means that either you have a loose connection or the vehicle was in a possible collision. It is typically that the device is loose and experiencing big changes in accelerometer values typically associated with an accident. You can use this document to define other fault codes that I find helpful: https://support.geotab.com/mygeotab/doc/engine-faults-cheat

 

I would suggest checking to see if this vehicle was in a collision and if not you may need to redo the install making sure the device cannot bounce or be bumped in its location. We suggest securing the device with a zip tie and out of the way so the driver is unable to bump it.

 

If you have any other questions or concerns please let us know. We are here to help.

 

Have a great day!

Eishi FUN

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