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"Not Authorized" for MyAdmin Data Science Package First Login

LKell-1277
原帖作者

I just re-set my password to access the Data Science Package and am seeing the following error - this is my first attempt logging into the admin portal - any ideas on the issue?

 

Error

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最佳答案

Hi @LKell-1277​ ,

 

Thanks for reaching out. Regarding that message, you might not have the account and roles setup right to access MyAdmin.

 

Moreover, the data science package can be accessed via an Add-In in MyGeotab and not from MyAdmin. You can find the link to the Marketplace Add-In below:

Data Science Package​

 

If you are an Administrator, you can download the Data Science Package Add-in directly from the Marketplace in MyGeotab. To start using the Add-in, you must Enable the DSP in MyGeotab. Once the Add-in is installed, you as the Administrator, can grant  access to DSP to other users in the database.

 

You can find the steps for downloading and enabling the Add-In from the below document:

Data Science Package User Guide [PUB]​

 

Please feel free to reach out if you have any further questions.

1 条回复

Hi @LKell-1277​ ,

 

Thanks for reaching out. Regarding that message, you might not have the account and roles setup right to access MyAdmin.

 

Moreover, the data science package can be accessed via an Add-In in MyGeotab and not from MyAdmin. You can find the link to the Marketplace Add-In below:

Data Science Package​

 

If you are an Administrator, you can download the Data Science Package Add-in directly from the Marketplace in MyGeotab. To start using the Add-in, you must Enable the DSP in MyGeotab. Once the Add-in is installed, you as the Administrator, can grant  access to DSP to other users in the database.

 

You can find the steps for downloading and enabling the Add-In from the below document:

Data Science Package User Guide [PUB]​

 

Please feel free to reach out if you have any further questions.

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