Camera Health is a new automated system that proactively monitors the operational status and reliability of your vehicle-installed cameras. It analyzes a camera's behavior in relation to vehicle trips to identify if a device is Healthy, Unstable (requires attention), or Not working.

This feature works by analyzing key metrics in the background:

• Uptime analysis: It validates the camera’s uptime during trips, and categorizes the device accordingly.
• Fault code ingestion: It takes in recent diagnostic and fault codes from the camera and maps them to the overall health status.
• Video retrieval success: It looks at the success rate of recent video requests. If the success rate falls below a certain threshold, the camera's status will be updated.

When an issue is detected, Camera Health provides recommended actions, such as contacting support, resetting the camera, or checking the SD card, to help you resolve the problem.

Instead of finding out about a recording failure when you need the footage most, you'll have actionable insights to address issues in advance. This builds trust in your video system and ensures your critical assets are always ready to capture what matters.

To enable this feature, navigate to the Account icon > Profile > Beta Features and toggle Camera health On.

Note: This feature currently works with all Order Now cameras, including GO Focus, GO Focus Plus, Lytx Surfsight, and Xirgo.

For additional resources, see the Video Management guide.