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Dropdown menu on map flashes and disappears on most roads in MyGeotab

TLand-10632
Original Poster

The dropdown menu with options like "dispatch vehicle here, nearest, find address" will either not show up or flash briefly on the screen when clicking on most roads. It seems to disappear when the hover text shows up with the name of the road and speed limit. The menu shows up when clicking on areas that are not near a road and on a specific trip.

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Top Answers

EishiFUN
Geotabber

Hello @TLand-10632​ ,

 

Thank you for asking your question in our community. This sounds like a bug and would probably be best to report the issue to support so they can look into your specific database and replicate the issue to get to the bottom of it.

 

If you need any help making a support ticket please let me know. I will be happy to submit one on your behalf.

 

Feel free to reach out if you have any other questions. We are here to help.

 

Have a good one!

Eishi FUN

1 Reply

EishiFUN
Geotabber

Hello @TLand-10632​ ,

 

Thank you for asking your question in our community. This sounds like a bug and would probably be best to report the issue to support so they can look into your specific database and replicate the issue to get to the bottom of it.

 

If you need any help making a support ticket please let me know. I will be happy to submit one on your behalf.

 

Feel free to reach out if you have any other questions. We are here to help.

 

Have a good one!

Eishi FUN

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