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owenmorris
Poster original

Help .. Every time i use the "My Geotab" dashboard it freezes , the same on the mobile app version too.. gives me the option to wait but then does nothing, I have tried a a different browser, cleared cache, tried incognito.. any ideas

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2 Replies

Hello! Just to confirm, does this happen only with the dashboard, or are there other screens where you encounter this issue?

Also, does this behavior occur directly within the MyGeotab page, or is it the browser itself that causes the page to close?

It might be worth trying the process on a different device using a different network to see if there is an external factor causing this.

I'm here to help! :)

owenmorris
Poster original

@misamc24 Hello, This happend as soon as I log in, I click on anything and boom.. freezes. It just this page. Does the same on the mobile app.

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