The Location is updating correctly, but the Odometer hasnt been updated in 97 days. I have taken out the geotab, put it back in and it works, but the odometer is not updating.
Editat de EishiFUN
The Location is updating correctly, but the Odometer hasnt been updated in 97 days. I have taken out the geotab, put it back in and it works, but the odometer is not updating.
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Hello @JMack-11093 ,
Thank you for asking your question in our community. I apologize for the delay in answering your question. We migrated our community to a new platform and it looks like this one may have gotten lost in the process. If it is not an install issue I would look into the faults for the device. If you look under maintenance there is a faults options where we can see the faults the device is sending us. There could be a fault there telling us what is going wrong. There is also a possibility we don't get odometer very reliably from this device. Not likely but if you can tell me the year make and model I can look into this for you and see if that is potentially the case.
Let me know if you find anything in faults and we can go from there. I look forward to hearing from you.
Have a good one!
Eishi FUN
Hi,
you can also check the compatibility of your unit with the technology; if the odometer reading isn't very stable, this could be the reason.