Hello, are Map Server updates still being announced to the Community? The last post I can see after the Community migration was 2 months ago.
Edited by EishiFUN
Hello, are Map Server updates still being announced to the Community? The last post I can see after the Community migration was 2 months ago.
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Hi again @AshleyM_PF !
I spoke with the team responsible for posting these and it turns out there was a bug in there process and they were, in fact, not announcing these properly since the migration.
There was one announcement that should have been posted on July 21st. Here's a link to that.
Moving forward, the team has resolved the issue and you will receive updates in the Map Server Updates Group found here in the new Geotab Community site.
To view these notifications, members will need to be a member of the Maps Server Updates Group. Which can be joined from the Profile page.
Thank you for helping notify us to this issue so we could get it resolved! We appreciate you and many other users will benefit from you speaking up. 💙
If you need help with anything else, please let us know.
Warm regards,
Gen
Hey @AshleyM_PF ! Yes, they certainly should still be being posted. But I just checked the group and don't see any updates since I last posted.
Let me reach out to the team who manages this group to find out what is happening. I'll follow up with you as soon as I know more.
Have a wonderful weekend if we don't talk today!
Warm regards,
Gen
Yes, Map Server updates should continue to be announced in the Geotab Community. If you haven't seen recent updates, there might be a delay. The community management usually checks these cases with the relevant team to make sure the information gets posted regularly.
Hi again @AshleyM_PF !
I spoke with the team responsible for posting these and it turns out there was a bug in there process and they were, in fact, not announcing these properly since the migration.
There was one announcement that should have been posted on July 21st. Here's a link to that.
Moving forward, the team has resolved the issue and you will receive updates in the Map Server Updates Group found here in the new Geotab Community site.
To view these notifications, members will need to be a member of the Maps Server Updates Group. Which can be joined from the Profile page.
Thank you for helping notify us to this issue so we could get it resolved! We appreciate you and many other users will benefit from you speaking up. 💙
If you need help with anything else, please let us know.
Warm regards,
Gen
@Genevieve-1051 Thanks, I must have misread that update from back in July regarding the update cadence change, as I was part of the Map Server Updates Group before the migration.
It's a shame we've moved from monthly OSM updates, but I gather, given how frequently these sources change data, it can be a lot to process.
@AshleyM_PF would you like me to pass that feedback on to the team? I believe you nailed it as to why they changed the cadence, but I do know all of our teams always appreciate user feedback to inform future decision making