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Geotab IFTA Report Add-in Results Differ From FuelTaxDetail Results Within Same Datetime Range

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nschainblatt-1755
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Edited by nschainblatt-1755

I am getting FuelTaxDetail objects via GetFeed, and then traversing through them to calculate all of the hourly data.

All of the rows that I create from the calculation match up with what appears in the Geotab IFTA report add-in, but the add-in contains additional rows with vehicles that I do not have in my results.(the vehicles don't have existing FuelTaxDetail objects within the datetime range either)

In my results I also have FuelTaxDetail objects that don't appear in the add-in. It could be that way because they have 0 distance, but some rows in the add-in's report do have 0 distance.

 

  1. Where is the Geotab add-in report getting all of it's data from?
  2. What sort of filters are being put on the data to prevent it from being included?
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Top Answers

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EishiFUN
Geotabber

Hey @nschainblatt-1755​  I talked with our team and they told me that unless you are able consistently able to reproduce / demonstrate the discrepancy with different databases, this should be deemed as a support issue. Will you please make a ticket with our support team to look into this?

 

Let me know if you have any follow up questions or need anything else.

Best Answer

2 Replies

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E
EishiFUN
Geotabber

Hello @nschainblatt-1755​ ,

 

Thank you for asking your question in our community. I wanted to let you know I have contacted our subject matter experts for their help answering your questions about this. I will let you know what I hear from them as soon as I do or have one of them jump in here.

 

If you have any other questions in the meantime please dont hesitate to reach out. We are here to help.

 

Have a good one!

Eishi FUN

E
E
EishiFUN
Geotabber

Hey @nschainblatt-1755​  I talked with our team and they told me that unless you are able consistently able to reproduce / demonstrate the discrepancy with different databases, this should be deemed as a support issue. Will you please make a ticket with our support team to look into this?

 

Let me know if you have any follow up questions or need anything else.

Best Answer
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