Support Document

0 mins to read

Nov 17, 2022

GO Device plans are just for comparison and referred from this document.

Base (GO)

Navistar Premium

Pro (GO)

Region

Worldwide

Region

US

Region

Worldwide

Device

End-to-end security using authentication, encryption, message integrity verification, individualized devices with unique IDs, non-static security keys, and digitally-signed firmware.

Yes

Yes

Yes

Patented advanced trip recording for accurate vehicle location and distance travelled

Yes

N/A

Yes

Active Tracking — Live Vehicle Location

Real-time audible alerts or verbal coaching for rules-based driver feedback

No

No

No

Map updated with live vehicle movement

No

No

No

Internal GPS antenna

Yes

Yes

Yes

Position instantly available after cold start (ephemeris)

Yes

No

Yes

Simple to install

Yes

Yes

Yes

Installation record (date/time/location) when unit connected

Yes

N/A

Yes

Device tampering/removal detection with date/time/location stamp

Yes

Limited

(detects lost power / low battery)

Yes

Intelligent ignition detect using accelerometer and voltage — patent pending

Yes

N/A

Yes

Voltage monitoring on crank (indicates electrical battery health)

No

No

Yes

Battery voltage monitoring via regular heartbeats when ignition is off (identifies battery drain — door open/light left on)

No

Yes

(notified when battery voltage goes below 11 V)

Yes

Self-calibrating accelerometer — no vehicle setup required

Yes

Yes

Detect impact events while parked with ignition off

No

Yes

Detect towing events (moving with ignition off)

No

Yes

False positive filtering (i.e. does not record railroad tracks, speed bumps or potholes as aggressive driving)

No

Yes

Collision data memory buffer records over 100 minutes of second-by-second data — auto detection and upload of last 1.2 minutes on collision

No

Yes

On-device memory for logging out-of-coverage situations

Up to 1 month of driving data

Up to 1 month of driving data

Up to 1 month of driving data

Automatic OBD/CAN protocol detection at device install

Yes

N/A

Yes

Automatic VIN readout

Yes

N/A

Yes

Estimated odometer and engine hours (not based on engine data)

Yes

N/A (based on engine data)

Yes

Actual engine hours, engine road speed & odometer from engine

†For HOS purposes only.

Yes

Yes

Engine Management

  • SAE J1939 (including FMS) & J1708
  • Legacy OBD: SAE J1850 PWM/VPW, ISO 9141-2, and ISO 14230 KWP2000
  • Single Wire CAN (GM 33.3 kbps, Fiat/Dodge 50 kbps)
  • ISO 15765 CAN (including WWH-OBD, GMLAN, VW TP2.0) @ 125 kbps, 250 kbps, 500 kbps
  • Medium Speed CAN @ 125 kbps, 250 kbps, 500 kbps

No

Yes

Engine Data

(recorded if supported by vehicle)

Yes

(check data set for available measurements)

Odometer, Engine Hours and Engine Road Speed

†For HOS purposes only.

Yes

Yes

Coolant temperature

Yes

Yes

Driver's seat belt

No

Yes

Passenger seat occupied

No

Yes

Passenger seatbelt

No

Yes

Total fuel used

Yes

Yes

Total idle fuel used

Yes

Yes

Fuel level input (to identify fuel-up events and for data integration with fuel card)

Yes

Yes

RPM

Yes

Yes

Ignition detect

Yes

Yes

Yes

Check Engine Light

Yes

Yes

Engine faults, including unknown proprietary engine faults

Yes

Yes

Data Specific to Electric Vehicles (supported BEVs and PHEVs)

EV driving energy used

No

EV battery charge % (SOC)

No

EV charging status

No

EV charging energy

No

In-vehicle Audible Alerts / Driver Feedback

Limited

Not available

Yes

Speeding

Yes

N/A

Yes

Driver ID not presented on ignition

Yes

N/A

Yes

Idling

Yes

N/A

Yes

Driving in reverse

N/A

Yes

Rule violation

Limited

N/A

Yes

High RPM — target fuel savings

N/A

Yes

Seatbelt usage detection over user-defined speed

N/A

Yes

Aggressive driving (acceleration, braking, cornering)

N/A

Yes

Over-the-air firmware updates

Yes

Yes

Yes

Over-the-air plan upgrades

Yes

Yes

Yes

Over-the-air parameter modifications

Yes

Yes

Yes

IP indemnification

Yes

Limited

(applicable only to MyGeotab)

Yes

Limited lifetime warranty*

*Certain conditions apply.

Expansion

Custom Add-In integrations available

Yes

Yes

Yes

Access partner Add-Ons and solutions through the Marketplace (additional cost may apply)

Yes

Limited

Yes

Advanced Software Development Kit (SDK) supporting full integration and customization (C# & Javascript integration, full AJAX/JSON interface)

Yes

Yes

Yes

Monitor auxiliary input events — door open/close, sensors, etc. via IOX-AUXM

Yes

N/A

Yes

In-vehicle verbal coaching via IOX Device

Available in English, German, Spanish, French, Italian

Yes

N/A

Yes

Driver ID via IOX-NFCREADER

Yes

N/A

Yes

Loud buzzer via IOX-BUZZ

Yes

N/A

Yes

USB power for mobile devices and tablets via IOX-USB

Yes

N/A

Yes

Two-way data transfer via IOX-USB*

* Contact your reseller to enable this feature

N/A

Iridium satellite connection via IOX-SATIRDv2

EXTRA

N/A

EXTRA

Bluetooth® beacon monitoring via IOX-BT

N/A

DICKEY-john® Control Point control system (via the IOX-DJ)

N/A

Rexroth® Compu-Spread® CS440 and CS550 controllers (via the IOX-COMSPREAD)

N/A

Cirus Controls® SpreadSmart Rx® controllers (via the IOX-CRS)

N/A

FORCE® AMERICA 5100ex® Spreader Control systems (via the IOX-FAM)

N/A

Read third-party serial data via IOX-RS232M/F

N/A

Read third-party data over the CAN bus via IOX-CAN

N/A

Mobileye integration via IOX-CAN

N/A

Reefer monitoring with Valor wireless temperature sensors (requires IOX-CAN)

N/A

Yes

Tire Pressure Monitoring Systems (TPMS) integration with Valor wireless sensors (requires IOX-CAN)

Integration not required as data is reported in the data set

Lone worker and man down solutions with Grace Industries integrated devices (requires additional IOXs)

N/A

Associate HID card to vehicle using RFID via IOX-HID

N/A

Monitor analog auxiliary inputs — fuel levels, temperature, PTO detection, etc. via IOX-ANALOG

N/A

Control a remote relay in the vehicle with IOX-OUTPUTM

Yes

N/A

Yes

Garmin Support and IOX-Garmin

Yes

Dispatch vehicle to zone or address

N/A

Yes

Send multiple routes and auto-select next

N/A

Yes

2-way messaging

N/A

Yes

Set driver status

N/A

Yes

Can use Drive App on Android OS-based Garmins

N/A

Yes

Truck-specific features (road speed, sharp turn, red light camera) and routing

N/A

Yes

IOX-Garmin can power Garmin device

N/A

Yes

Garmin Hours of Service (HOS)

N/A

Yes

US Federal Interstate Regulations (§395)

  • US property/passenger 60-hour/7-day & 70-hour/8-day
  • 16-hour day support

N/A

Yes

Drive App

(mobile device/tablet, data plan, and IOX-USB for HOS are extra cost)

Limited

Yes

Yes

DVIR (Driver Vehicle Inspection Report)

Yes

Yes

Yes

US Federal Regulations (§396)

Yes

Yes

Yes

Canadian Regulations (NSC 13)

Yes

Yes

Yes

Drive App Hours of Service (HOS)

Yes

Yes

US Federal Interstate Regulations (§395)

  • US property/passenger 60-hour/7-day & 70-hour/8-day
  • US property/passenger short-haul
  • 16-hour day support

Yes

Yes

Select US Intrastate Regulations

  • California property/passenger intrastate

Yes

Yes

Canadian Federal Regulations (S of 60°)

  • 7-day cycle 1 & 14-day cycle 2

BETA

BETA

Automatic duty status changes

Yes

Yes

Adverse weather condition support

Yes

Yes

Oil industry exemption support

Yes

Yes

Yard Move and Personal Conveyance support

Yes

Yes

Driver identification and co-driver support

Yes

Yes

Yes

Works alongside other third-party applications installed on mobile device/tablet

Yes

Yes

Yes

2-way messaging

BETA

BETA

BETA

Dispatch zone, address, or route to vehicle via messaging

BETA

BETA

BETA

Rules-based driver feedback via messaging

Limited/BETA

BETA

BETA

Navigation using built-in mobile device/tablet application or third-party navigation

BETA

BETA

BETA

Automatic driver-to-vehicle pairing when logged in to the Drive App.

BETA

Yes

BETA

Drive App Add-Ins

Yes

Yes

Yes

Privacy Mode

Yes

Yes

Yes

Application

Web-based tracking

Yes

Yes

Yes

Web-based trip log

Yes

Yes

Yes

Support for multiple map types and views

Yes

Yes

Yes

Unlimited customer zone importing, editing and creation (geofencing)

Yes

Yes

Yes

Notifications on zone entry/exit

Yes

Yes

Yes

Flexible group structure for vehicles, zones (customers), users, rules, drivers, and reports

Yes

Yes

Yes

Powerful and customizable business exception rules

Yes

Yes

Yes

Combination exception rules

Yes

Yes

Yes

Email, web-based popup, text message and web service call notifications on rule exceptions

Yes

Yes

Yes

Roadside Add-In for towing, locksmith, battery boost, fuel delivery, flat tire change, & more.

USA and Canada only, with fleet-wide utilization of the ProPlus plan. Other conditions apply.

No

Support Services

With fleet-wide utilization of the ProPlus plan.

No

Privacy Mode

Yes

Yes

Yes

Collision Reconstruction Add-In

No

Yes

Built-In Rules-Based Exceptions

Limited

Yes+

Yes

Speeding

Yes

Yes

Yes

After-hours usage

Yes

Yes

Yes

Productivity (idling, arrival/departure times, etc.)

Yes

Yes

Yes

Backup when leaving

No

Yes

Engine diagnostics and issues

Yes

Yes

Dangerous driving (acceleration, braking, cornering)

Yes

Yes

Seatbelt usage

No

Yes

Collision

Yes

Yes

Low battery warning

Yes

Yes

Engine misuse (over-revving)

Yes

Yes

Reports

Limited

Yes+

Yes

Over 30 built-in reports

Yes

Limited

Yes

Customizable dashboards and reports

Yes

Yes

Yes

Trending dashboards and reports

Yes

Yes

Yes

Report scheduling

Yes

Yes

Yes

Private vs. Business mileage

Limited

Yes

Yes

IFTA fuel tax reports

Limited

Yes

Yes

Driver scoring reports

Limited

Limited

(Seatbelt unavailable)

Yes

Risk management reports (insurance use case)

Limited

Limited

(Seatbelt unavailable)

Yes

Customer stops by zone report

Yes

Yes

Yes

Driver congregation report

Yes

Yes

Yes

Customizable work hours, time off, and timecard reports

Yes

Yes

Yes

Collision reconstruction report

Reports for devices on Base and Regulatory mode will not include Accelerometer information

Yes

No

Yes

Find nearest vehicle to location including distance

Yes

Yes

Yes

Color-coding to signify the status of Garmin-equipped drivers on a map

N/A

Yes

Maintenance reminders scheduled by time or distance

Yes

Yes

(based on odometer not engine hours)

Yes

Maintenance reminders scheduled by engine data parameters

†For HOS purposes only.

No

Yes

Unlimited users

Yes

Yes

Yes

Flexible user access control — features can be hidden or limited based on user or vehicle groups

Yes

Yes

Yes

Ability to audit all database actions

Yes

Yes

Yes

Scalable — up to 50,000 devices in one database

Yes

Yes

Yes

One year of cloud storage with tools for local file export

Yes

Yes

Yes

Industry best practices for security

Yes

Yes

Yes

Best-in-class Tier 2 and Tier 3 engineering support

Yes

Yes

Yes

* We are continuously adding support for more features and data to Navistar Premium. This document will always reflect the latest features and data set available.

If you are interested in a specific feature which is currently unavailable, please contact your Geotab partner.

+ Please refer to frequently asked questions below to get more details on how the MyGeotab reports will work with this Plan.

Frequently Asked Questions

What is the data reporting frequency for this plan? Does that affect reports on MyGeotab?

GPS Data is reported every 5 seconds for the devices under Navistar Premium plan. Most engine measurements are reported every 5 minute.

Is the watchdog report expected to work for devices under this plan?

Yes, the watchdog report is supported for devices under this plan. A heartbeat signal is sent by the device every 24 hours, after a vehicle stops moving.

How are Hard Acceleration and Harsh Braking events detected for devices under this plan?

Acceleration data is reported only when data thresholds are breached:

  • Forward acceleration (Harsh Acceleration): Greater than 0.2G
  • Backward acceleration (Harsh Braking): Greater than 0.4G (-ve direction)
  • Side to side acceleration (Harsh Cornering): Greater than 0.35G

Users can set thresholds beyond these values on MyGeotab so that an exception is generated every time the acceleration value crosses the desired threshold. Please note that exceptions will only be generated if the rule is enabled as well as depending on the threshold set in that rule.

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