Support Document

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Nov 01, 2022

Device

GO Device plans are used for comparison and referred from this document.

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

End-to-end security using authentication, encryption, message integrity verification, individualized devices with unique IDs, non-static security keys, and digitally-signed firmware.

Patented advanced trip recording for accurate vehicle location and distance traveled

N/A

N/A

Wi-Fi Hotspot Functionality (additional monthly rate applies. Select regions only)

ProPlus + Wi-Fi

Internal GPS antenna

Position instantly available after cold start (ephemeris)

Acquired in <30 sec

Acquired in <30 sec

Simple to install

Installation record (date/time/location) when unit connected

Device tampering/removal detection with date/time/location stamp

Voltage monitoring on crank (indicates electrical battery health)

Battery voltage monitoring via regular heartbeats when ignition is off (identifies battery drain — door open/light left on)

Self-calibrating accelerometer — no vehicle setup required

Detect towing events (moving with ignition off)

False positive filtering (i.e. does not record railroad tracks, speed bumps or potholes as aggressive driving)

Collision data memory buffer records over 100 minutes of second-by-second data — auto detection and upload of last 1.2 minutes on collision

On-device memory for logging out-of-coverage situations

Up to 1 month of driving data

Upto 10 hours of driving data

Upto 10 hours of driving data

Up to 1 month of driving data

Up to 1 month of driving data

Automatic OBD/CAN protocol detection at device install

Automatic VIN readout

Estimated odometer and engine hours (not based on engine data)

(engine data available)

(engine data available)

Actual engine hours, engine road speed & odometer from engine

† HOS purposes only

*

*

Over-the-air firmware updates

Over-the-air plan upgrades

Over-the-air parameter modifications

IP indemnification

Limited

(applicable only to MyGeotab)

Limited

(applicable only to MyGeotab)

Limited lifetime warranty*

*Certain conditions apply.

Active Tracking — Live Vehicle Location

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

Real-time audible alerts or verbal coaching for rules-based driver feedback

Map updated with live vehicle movement

Engine Management

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

  • SAE J1939 (including FMS) & J1708
  • Legacy OBD: SAE J1850 PWM/VPW, ISO 9141-2, and ISO 14230 KWP2000
  • Single Wire CAN (GM 33.3 kbps, Fiat/Dodge 50 kbps)
  • ISO 15765 CAN (including WWH-OBD, GMLAN, VW TP2.0) @ 125 kbps, 250 kbps, 500 kbps
  • Medium Speed CAN @ 125 kbps, 250 kbps, 500 kbps

(check data set for available measurements)

(check data set for available measurements)

Engine Data

(Recorded if supported by the vehicle)

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

Odometer, Engine Hours and Engine Road Speed

*For HOS purposes only.

*

*

Coolant temperature

Driver's seat belt

Passenger seat occupied

(off by default, can be enabled)

Passenger seatbelt

Total fuel used

Total idle fuel used

Fuel level input (to identify fuel-up events and for data integration with fuel card)

(% only)

(% only)

RPM

Ignition detect

Check Engine Light

Engine faults, including unknown proprietary engine faults

EV driving energy used

EV battery charge % (SOC)

Coming soon

Coming soon

EV charging status

Coming soon

Coming soon

EV charging energy

Coming soon

Coming soon

In-vehicle Audible Alerts / Driver Feedback (Coming Soon)

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

Speeding

Driver ID not presented on ignition

Idling

Driving in reverse

Rule violation

Limited

High RPM — target fuel savings

Seatbelt usage detection over user-defined speed

Aggressive driving (acceleration, braking, cornering)

(No cornering)

Expansion

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

Custom Add-In integrations available

Access partner Add-Ons and solutions through the Marketplace (additional cost may apply)

Limited

Limited

Advanced Software Development Kit (SDK) supporting full integration and customization (C# & Javascript integration, full AJAX/JSON interface)

IOX-KEYLESS

Monitor auxiliary input events — door open/close, sensors, etc. via IOX-AUXM

In-vehicle alert and notification via IOX-ALERT

In-vehicle verbal coaching via IOX Device

Available in English, German, Spanish, French, Italian

Driver ID via IOX-NFCREADER

Loud buzzer via IOX-BUZZ

USB power for mobile devices and tablets via IOX-USB

One-way HOS data transfer via IOX-USB

Two-way data transfer via IOX-USB*

* Contact your reseller to enable this feature

Iridium satellite connection via IOX-SATIRDv2

EXTRA

EXTRA

EXTRA

Bluetooth® beacon monitoring via IOX-BT

DICKEY-john® Control Point control system (via the IOX-DJ)

Rexroth® Compu-Spread® CS440 and CS550 controllers (via the IOX-COMSPREAD)

Cirus Controls® SpreadSmart Rx® controllers (via the IOX-CRS)

FORCE® AMERICA 5100ex® Spreader Control systems (via the IOX-FAM)

Public Works solution with spreader controllers

ProPlus + Public Works

Public Works solution

Read third-party serial data via IOX-RS232M/F

Read third-party data over the CAN bus via IOX-CAN

Mobileye integration via IOX-CAN

Refer monitoring with Valor wireless temperature sensors (requires IOX-CAN)

Tire Pressure Monitoring Systems (TPMS) integration with Valor wireless sensors (requires IOX-CAN)

Integration not required as data is reported in the data set

Integration not required as data is reported in the data set

Lone worker and man down solutions with Grace Industries integrated devices (requires additional IOXs)

Associate HID card to vehicle using RFID via IOX-HID

Monitor analog auxiliary inputs — fuel levels, temperature, PTO detection, etc. via IOX-ANALOG

Control a remote relay in the vehicle with IOX-OUTPUTM

Driver feedback through IOX-GOTALK

IOX-UREADER

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

Tachograph (only for Europe)

Driver ID

Remote Download (RDL) of logs, as well as vehicle and driver information

Real-time status and tachograph data (TAC)

Infraction Management (AFA)

CAN Clamp

BETA

BETA

Cold Chain

Temperature and other telemetry

2-Way communication (temperature set point, alarm clearing)

Garmin Support and IOX-GARMINNT

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

Dispatch vehicle to zone or address

Send multiple routes and auto-select next

2-way messaging

Set driver status

Can use Drive App on Android OS-based Garmins

Truck-specific features (road speed, sharp turn, red light camera) and routing

IOX-Garmin can power Garmin device

Garmin Hours of Service (HOS)

US Federal Interstate Regulations (§395)

  • US property/passenger 60-hour/7-day & 70-hour/8-day
  • 16-hour day support

Drive App (Limited)

Mobile device/tablet, data plan, and IOX-USB for HOS are extra cost.

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

Asset Inspection

US Federal Regulations (§396)

Canadian Regulations (NSC 13)

BETA

BETA

BETA

Drive App Hours of Service (HOS)

Coming soon

Coming soon

  • US Federal Interstate Regulations (§395)
  • US property/passenger 60-hour/7-day & 70-hour/8-day
  • US property/passenger short-haul
  • 16-hour day support

Coming soon

Coming soon

  • Select US Intrastate Regulations
  • California property/passenger intrastate

Coming soon

Coming soon

  • Canadian Federal Regulations (S of 60°)
  • 7-day cycle 1 & 14-day cycle 2

Coming soon

Coming soon

BETA

Automatic duty status changes

Coming soon

Coming soon

Adverse weather condition support

Coming soon

Coming soon

Oil industry exemption support

Coming soon

Coming soon

Yard Move and Personal Conveyance support

Coming soon

Coming soon

Driver identification and co-driver support

Works alongside other third-party applications installed on mobile device/tablet

2-way messaging

Coming soon

Coming soon

BETA

BETA

Dispatch zone, address, or route to vehicle via messaging

BETA

Coming soon

Coming soon

BETA

BETA

Rules-based driver feedback via messaging

BETA

Coming soon

Coming soon

BETA

BETA

Navigation using built-in mobile device/tablet application or third-party navigation

Limited/BETA

Coming soon

Coming soon

BETA

BETA

Automatic driver-to-vehicle pairing when logged in to the Drive App.

BETA

Coming soon

Coming soon

BETA

BETA

Drive App Add-Ins

BETA

Privacy Mode

Application

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

Web-based tracking

Web-based trip log

Support for multiple map types and views

Unlimited customer zone importing, editing and creation (geofencing)

Notifications on zone entry/exit

Flexible group structure for vehicles, zones (customers), users, rules, drivers, and reports

Powerful and customizable business exception rules

Combination exception rules

Email, web-based popup, text message and web service call notifications on rule exceptions

Roadside Add-In for towing, locksmith, battery boost, fuel delivery, flat tire change, & more.

USA and Canada only, with fleet-wide utilization of the ProPlus plan. Other conditions apply.

Support Services

With fleet-wide utilization of the ProPlus plan.

Privacy Mode

Collision Reconstruction Add-In

Built-In Rules-Based Exceptions

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

Speeding

After-hours usage

Productivity (idling, arrival/departure times, etc.)

Backup when leaving

Engine diagnostics and issues

Dangerous driving (acceleration, braking, cornering)

Limited

(harsh cornering not supported)

Limited

(harsh cornering not supported)

Seatbelt usage

Collision

(depends on acceleration data from OEM or requires OnStar AACR package)

(depends on acceleration data from OEM or requires OnStar AACR package)

Low battery warning

Engine misuse (over-revving)

Reports (Limited)

Base

GM Premium

GM Premium + Driver Feedback (Beta)

Pro

ProPlus

Over 30 built-in reports

Limited

(Fuel Usage & Fill ups reports in BETA)

Limited

(Fuel Usage & Fill ups reports in BETA)

Customizable dashboards and reports

Trending dashboards and reports

Report scheduling

Private vs. Business mileage

Limited

IFTA fuel tax reports

Limited

Driver scoring reports

Limited

Limited

(harsh cornering not supported)

Limited

(harsh cornering not supported)

Risk management reports (insurance use case)

Limited

Limited

(harsh cornering not supported)

Limited

(harsh cornering not supported)

Customer stops by zone report

Driver congregation report

Customizable work hours, time off, and timecard reports

Collision reconstruction report

Reports for devices on Base and Regulatory mode will not include Accelerometer information

Find nearest vehicle to location including distance

Color-coding to signify the status of Garmin-equipped drivers on a map

Maintenance reminders scheduled by time or distance

(based on odometer not engine hours)

(based on odometer not engine hours)

Maintenance reminders scheduled by engine data parameters

*For HOS purposes only.

Unlimited users

Flexible user access control — features can be hidden or limited based on user or vehicle groups

Ability to audit all database actions

Scalable — up to 50,000 devices in one database

One year of cloud storage with tools for local file export

Industry best practices for security

Best-in-class Tier 2 and Tier 3 engineering support

This solution is available for GM vehicles domiciled in the US and Canada.

We are continuously adding support for more features and data to GM Premium. This document reflects the latest features and data set available. If you are interested in a specific feature which is currently unavailable, please contact your Geotab Partner.

Please refer to the Frequently Asked Questions to learn more about how MyGeotab reports work with GM plans.

Frequently Asked Questions

What is the data reporting frequency for GM Premium and GM Premium + DriverFeedback plan? Does that affect reports on MyGeotab?

For both plans, data is reported every 30 seconds. This can affect some of the MyGeotab reports. For example:

  • Trips - The trip history on the map may not appear very smooth around corners and turns.
  • Speeding - Speeding events which occur only between the two data recording intervals (30 seconds) will not be captured.
  • Distance - Distance is calculated based on GPS records. So if the vehicle is following a curve, the distance calculation will be slightly lower than actual.
  • Seatbelt exceptions - Default mygeotab seatbelt rule will trigger an exception every time the speed crosses 10km/hr when the seatbelt was unbuckled. As the OEM device reports speed data only every 30 seconds, it may appear to cross the 10 km/hr threshold less number of times as compared to a device which has more granular reporting. Hence, the seat belt exception counts may be different.

Is the watchdog report expected to work for this solution?

Yes, the watchdog report is supported for this solution, however the reporting will be slightly different than a GO device. A heartbeat signal is sent by the device every 24 hours of vehicle inactivity. However, to preserve the vehicle’s battery power, the heartbeat signal is turned off in case a device remains inactive for a certain period of time (10 days in most cases). In these cases, the device will appear as non communicating.

How are Hard Acceleration and Harsh Braking events detected?

Forward acceleration (hard acceleration) data is available from the device when acceleration is above 0.14G. Backward acceleration (harsh braking) data is available from the device when acceleration is below -0.14G. Users can set thresholds beyond these values on MyGeotab so that an exception is generated every time the acceleration value crosses the desired threshold. Please note that exceptions will only be generated if the rule is enabled as well as depending on the threshold set in that rule.

Can I expect to see the data even before the vehicle is marked as ‘Sold’ in GM systems?

Yes, this is available on both GM plans and is possible via the ‘Pre-Delivery’ feature offered by GM. The vehicle has to be registered with Geotab using the standard steps mentioned in the partner guide and you can expect to see data for the vehicle in MyGeotab. More details are available in Pre-Delivery Feature documentation.

Can I use driver feedback (In Vehicle Coaching / IVC) with GM OEM devices?

Yes, this feature is available on ‘GM Premium + DriverFeedback’ plan via the ‘In Vehicle Coaching (IVC)’ feature offered by GM. The vehicle has to be registered with Geotab using the standard steps mentioned in the partner guide and the feature needs to be enabled in MyGeotab. More details are available in Driver Feedback Feature documentation.

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