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Good day. We have installed a GO9-Rugged device into one of our graders coupled with the IOX-WRKS cable to be able to monitor blade up and down positions. We are having an issue where we are not receiving the 12/24v supply down the red wire. We have hooked the signal wire to aux 6. I am wondering if we have missed something during set-up/activation. We are new customers to GEOTAB so any information would be very much appreciated.
Thanks in advance

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Just a thought but....Have you selected the correct AUX in the MyGeotab, Assets, Device & Settings? There's a list of AUX connections that need to be toggled on for the correct one you're using.

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