User Guide
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•Geotab Camera Add-In for Surfsight Camera
User Guide
0 mins to read
•Learn how to use the Geotab Camera Add-in for the Surfsight camera, a solution that allows users to view live video feeds and video recordings, create rules and exceptions to detect distracted driving behavior, harsh driving conditions, and more. This guide includes sections on adding cameras to assets, viewing and modifying installed cameras, viewing camera footage, and creating rules.
The Geotab Camera Add-In for the SurfsightTM camera allows users to view live video feeds and video recordings, create rules and exceptions to detect distracted driving behavior and harsh driving conditions, and much more.
The Add-in is only available for Customers enrolled in the Order Now program that ordered their Surfsight cameras via Order Now on the MyGeotab Marketplace. Currently, the Add-in is not available for Customers who purchased Surfsight cameras through a Partner.
✱ NOTE: The Geotab Camera Add-In does not have a separate menu item in the MyGeotab navigation menu.
Before you can use the Geotab Camera Add-In for the Surfsight camera, you must add a camera to an asset in the MyGeotab database.
! IMPORTANT: Prior to adding a camera to an OEM telematics device, please ensure that the OEM telematics device is enrolled and activated.
If you are uncertain, please contact your Partner for further assistance.
✱ NOTE: To add a camera to an asset using the Geotab Camera Add-In, the camera must be ordered through the Geotab Marketplace using the Order Now program, and the serial number must match a GO device that has already been added to the database.
✱ NOTE: To add a camera to an asset using the Geotab Camera Add-In, the camera must be ordered through the Geotab Marketplace using the Order Now program, and the serial number must match a GO device that has already been added to the database.
Before removing assets from MyGeotab, you must first unpair any existing cameras from the assets. After it is unpaired, the camera can be paired with another asset, either in a new asset or by installing another telematics device in the asset.
✱ NOTE: If the asset is removed from MyGeotab while the camera is still paired, you must contact the Support team for assistance.
Navigate to the Vehicles & Assets page then, click Paired cameras. On the Cameras page, the table displays a list of currently installed cameras, the current assigned driver, the associated IMEI numbers, and the serial number of the paired GO device.
To view the camera status on the map, hover over the asset on the map. In the pop-up window, the Camera feed field displays Live if the asset is moving and camera footage is available, or Offline if the vehicle is not moving.
There are various options to view camera footage, outlined in the sections below.
You have the option to create rules and record camera footage for certain driving events.
✱ NOTE: You can add conditions as needed to create complex rules.
Diagnostic Description | Surfsight Event Name |
---|---|
Driver drinking or eating detected (1 = detected) | Food and Drink |
Driver smoking detected (1 = detected) | Smoking |
Driver handheld mobile device usage detected (1 = detected) | Cell Phone Use |
Uncategorized driver distraction detected (1 = detected) | Distracted Driving |
Driver seatbelt status from camera system (1 = unbuckled) | Driver Unbelted |
Other general driver concern detected (1 = detected) | Button Pressed |
Camera fault: all power removed - device restarted (1 = fault occurred) | Power Disconnected |
Camera SIM cover opened (1 = opened) | Cover Opened |
ADAS following distance | Tailgating |
Camera Lens Obstruction Detected (1 = detected) | Lens Obstruction |
Camera vibration while in standby mode (1 = vibration occurred) | Jolt (Camera wake from Vibration) |
Camera unauthorized access (1 = detected) | Wrong Pin Code |
Although the process to create rules and record camera footage for certain driving events for OEM telematics devices is the same as Geotab telematics devices, please ensure the rule conditions take the reporting frequency of the OEM into account.
✱ NOTE: Camera events will not be affected by OEM reporting frequency.
Expected reporting frequency can be found in the individual OEM data sets — listed below:
For OEMs that are not currently included in the list, contact your Partner for more information.
✱ NOTE: You can add conditions as needed to create complex rules.
Please refer to the Support Document for the Geotab Camera Add-In (For Internal use only).