User Guide

0 mins to read

Nov 21, 2022

Introduction

The Geotab Camera Add-In for the SurfsightTM camera allows users to view live video feeds and video recordings, create rules and exceptions to detect distracted driving behavior and harsh driving conditions, and much more.

The Add-in is only available for Customers enrolled in the Order Now program that ordered their Surfsight cameras via Order Now on the MyGeotab Marketplace. Currently, the Add-in is not available for Customers who purchased Surfsight cameras through a Partner.

NOTE: The Geotab Camera Add-In does not have a separate menu item in the MyGeotab navigation menu.

Get started

Before you can use the Geotab Camera Add-In for the Surfsight camera, you must add a camera to an asset in the MyGeotab database.

OEM Telematics and Cameras

Prior to adding a camera to an OEM Telematics device, please ensure that the OEM telematics device has been properly enrolled and activated. Once this has been confirmed, you may proceed with the steps outlined in the following sections.

If you are uncertain if your OEM telematics device has been successfully enrolled and activated, please reach out to your Reseller for further assistance.

Adding cameras to assets

  1. Navigate to the Vehicles & Assets page.
  2. On the Vehicles & Assets page, click Paired cameras.
  3. On the Cameras page, select Add camera from the Add cameras dropdown menu.
  4. On the Add Camera page, enter the required information.

NOTE: To add a camera to an asset using the Geotab Camera Add-In, the camera must be ordered through the Geotab Marketplace using the Order Now program, and the serial number must match a GO device that has already been added to the database.

  1. Click Save to add the camera.

Adding cameras to assets in bulk

  1. Navigate to the Vehicles & Assets page.
  2. On the Vehicles & Assets page, click Paired cameras.
  3. On the Cameras page, select Bulk import cameras from the Add cameras dropdown menu.
  4. In the Quick import pop-up window, enter the required information for each device on a separate line.

NOTE: To add a camera to an asset using the Geotab Camera Add-In, the camera must be ordered through the Geotab Marketplace using the Order Now program, and the serial number must match a GO device that has already been added to the database.

  1. Click Import to add the cameras.

Unpairing cameras from assets

Before any assets are removed from MyGeotab, it is important to first unpair any existing cameras from the assets. This will allow the camera to be paired to another asset in the future (either by moving it into a new asset or installing another telematics device in the asset).

NOTE: In the event an asset is removed from the MyGeotab database without having the camera unpaired, the support team will need to be engaged to help correct this and allow the camera to be reused with another telematics device.

To unpair camera:

  1. Navigate to the Vehicles & Assets page.
  2. On the Vehicles & Assets page, click Paired cameras.
  3. On the Cameras page, select a camera from the list. This will take you to the Asset Edit page
  4. On the Asset Edit page, select the Camera Settings tab
  5. On the Camera Settings tab, click the Unpair button.
  6. Click Save to save the changes.

Viewing installed cameras

Navigate to the Vehicles & Assets page then, click Paired cameras. On the Cameras page, the table displays a list of currently installed cameras, the current assigned driver, the associated IMEI numbers, and the serial number of the paired GO device.

Modifying camera settings

  1. Navigate to the Vehicles & Assets page.
  2. On the Vehicles & Assets page, click Paired cameras.
  3. On the Cameras page, select a camera from the list. This will take you to the Asset Edit page
  4. On the Asset Edit page, select the Camera Settings tab.
  5. On the Camera Settings tab, modify the settings as needed.
  6. Click Save to save the changes.

Viewing camera data usage

  1. Navigate to the Vehicles & Assets page.
  2. On the Vehicles & Assets page, click Paired cameras.
  3. On the Cameras page, select a camera from the list. This will take you to the Asset Edit page
  4. On the Asset Edit page, select the Camera Settings tab.
  5. On the Camera Settings tab, click Data Usage.

Viewing camera status on map

To view the camera status on the map, hover over the asset on the map. In the pop-up window, the Camera feed field displays Live if the asset is moving and camera footage is available, or Offline if the vehicle is not moving.

View camera footage

There are various options to view camera footage, outlined in the sections below.

Viewing live camera footage from the map

Click on the asset, then select Live video from the dropdown menu. The camera footage opens on the right side of the page. Click the Play icon to start viewing the live camera footage.

Viewing camera footage for a specific time period

  1. Navigate to the Trips History page.
  2. On the Trips History page, use the Search bar to search for the asset.
  3. On the map, select a point from the highlighted trip.
  4. From the dropdown menu, select one of the following:
    • Request 30s video recording — Shows camera footage of 30 seconds after the selected time period.
    • Request custom video recording — Allows you to choose a custom time period, using the panel on the right side of the page.

Viewing camera footage for exception events — Trips History page

  1. Navigate to the Map > Trips History page.
  2. On the Trips History page, use the Search bar to search for the asset.
  3. In the Camera Captured Exceptions panel, located on the right side of the page, select an exception event to view the camera footage.

Viewing camera footage for exception events — Exceptions page

  1. Navigate to the Rules & Groups > Exceptions page.
  2. On the Exceptions page, click the Camera exceptions.
  3. On the Camera Exceptions page, click Options and modify the filters, as needed.

  1. Select an exception event from the list. A panel opens on the right side of the page to display the video.

Viewing camera-specific events

  1. Navigate to the Engine Maintenance > Engine and Device… > Measurements page.
  2. On the Engine Measurements page, select the Options.
  3. In the Options menu, select the diagnostics that you would like to review from the following list, and filter for specific vehicles:
    • Driver drinking or eating detected (1 = detected)
    • Driver smoking detected (1 = detected)
    • Driver handheld mobile device usage detected (1 = detected)
    • Uncategorized driver distraction detected (1 = detected)
    • Driver seatbelt status from camera system (1 = unbuckled)
    • Other general driver concern detected (1 = detected)
    • Camera fault: all power removed - device restarted (1 = fault occurred)
    • Camera SIM cover opened (1 = opened)
    • ADAS following distance
    • Camera Lens Obstruction Detected (1 = detected)
    • Camera vibration while in standby mode (1 = vibration occurred)
    • Camera unauthorized access (1 = detected)
  4. Click Apply changes.

Create rules

You have the option to create rules and record camera footage for certain driving events.

Creating rules for video events

  1. Navigate to the Rules & Groups > Rules page.
  2. On the Rules page, click Add.
  3. Under the Name tab, enter the required information, then select the Conditions tab.
  4. Under the Conditions tab, click Add engine. For Type, click Measurement or Data.

  1. For the Diagnostic: field, click Display All Diagnostics, then select an event from the dropdown menu (located above the button).

  1. In the Value field, select Over and enter the value 0.
  2. Click Add.
  3. Once complete, click Save.

NOTE: You can add conditions as needed to create complex rules.

NOTE: The existing camera diagnostics available are:

Diagnostic Description

Surfsight Event Name

Driver drinking or eating detected (1 = detected)

Food and Drink

Driver smoking detected (1 = detected)

Smoking

Driver handheld mobile device usage detected (1 = detected)

Cell Phone Use

Uncategorized driver distraction detected (1 = detected)

Distracted Driving

Driver seatbelt status from camera system (1 = unbuckled)

Driver Unbelted

Other general driver concern detected (1 = detected)

Button Pressed

Camera fault: all power removed - device restarted (1 = fault occurred)

Power Disconnected

Camera SIM cover opened (1 = opened)

Cover Opened

ADAS following distance

Tailgating

Camera Lens Obstruction Detected (1 = detected)

Lens Obstruction

Camera vibration while in standby mode (1 = vibration occurred)

Jolt (Camera wake from Vibration)

Camera unauthorized access (1 = detected)

Wrong Pin Code

Creating rules for video events with OEM telematics

The process to create rules and record camera footage for certain driving events for OEM Telematics devices is the same as the one listed above.

When creating advanced rules which include OEM Telematics data alongside camera events, please ensure that the rule conditions take into account the reporting frequency of your OEM. Camera events will not be affected by OEM reporting frequency. Expected reporting frequency can be found in the individual OEM Data Sets. If you require reporting frequency for an OEM not listed below, please reach out to your Reseller for further assistance:

Ford Data Set GM Data Set Volvo/Mack Data Set International/Navistar Data Set Hino Data Set John Deere Data Set Caterpillar Data Set Vermeer Data Set PSA Data Set MBCS Data Set Renault Data Set

Support

Please refer to the Support Document for the Geotab Camera Add-In (For Internal-Use only).

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