We migrated the Geotab® Community to an all-new platform directly integrated with the Geotab Support Site. You can now access help articles, Academy learning content, and community discussions from a single destination without jumping between separate websites.

Finding technical help and connecting with industry peers should feel seamless. This upgraded experience eliminates navigation friction, speeds up search results, and delivers tailored discussions based on your specific role.

• Single login: Log in automatically when accessing the community directly through MyGeotab® or MyAdmin®.
• Smarter search: Find answers faster using AI-powered search that understands natural language and automatically categorizes your posts.
• Streamlined navigation: Browse discussions organized around core product pillars, including MyGeotab, Geotab Drive®, Marketplace, and Hardware.
• Exclusive developer space: Join the Integrators group to participate in technical SDK and API discussions without cluttering your main homepage feed.
• On-demand learning: Watch recent Community webinars directly from the homepage to catch up on missed sessions.

As part of the platform migration, active user accounts and high-value historical posts were carried over automatically. Review these key updates regarding your account:

• Unique usernames: To prevent duplicate account names during migration, the system auto-generated a unique username for your profile.
• Product feedback: The legacy Feedback Hub is retired and replaced by a direct Feedback Form on the Geotab Support Site.
• Leaderboard rewards: Top contributors earn quarterly recognition and rewards through our revived perks program.

You can jump into the conversation right away using your existing database or MyAdmin credentials. To explore the new community:

• Visit the new platform through the Geotab Support Site.
• Navigate to My Profile under your user account menu to select public groups like the Integrators group.
• Contact community@geotab.com if you need assistance locating topics or accessing your account.

Live now. Visit community.geotab.com. If you have trouble accessing your account, contact community@geotab.com.