Hi Ray!

You can find multiple methods for sending the reset password link in this knowledge article: How to reset the password of a MyGeotab user profile

The article above covers several methods for doing this based on your situation and the user/driver. The password reset link is only valid for one hour after it has been sent, so you'll likely need to redo these steps if you already tried and were hoping to have the same email from earlier resent.

There are two sections at the bottom of the article "Why am I not receiving a password reset email" and "Important to Know" that are very useful if you're having trouble with this.

If that doesn't work, please reach back out to us!

Best of luck,

Gen